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Merchant and Developer Resources

Technical Support Contact

If you are having difficulties with your account or need assistance operating your equipment, our support staff will help you resolve your problems.

Telephone Support
Helcim Customer Service1 (877) 643-5246
     By Emailsupport@helcim.com

24/7 Retail Equipment Support1 (866) 310-3345
Voice Authorization ("Call for Auth")1 (866) 508-5855
Terminal Paper Supplies1 (800) 972-7815

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The Helcim name and logo are trademarks of Helcim Inc. The Interac name and logo are trademarks of Interac Inc. The Visa and MasterCard logos are trademarks of Visa International and MasterCard International Incorporated. Other tradenames may be trademarks of their respective owners. Helcim is a registered MSP/ISO of the Canadian branch of U.S. Bank National Association and GE Money. New applicants are subject to conditions and approval of the application by Helcim and its partnering banks.