Welcome to Helcim.

Thank you for choosing Helcim as your payment partner. Please follow the steps below to download the Helcim app on your device and start accepting payments.

Step 1.

Download the Helcim Payments App from the links below.

POS frontal UI view

Step 2.

Click the red card reader icon and chose the terminal you have purchased. Alternatively, if this is your first time logging in, follow the first time setup guide the app presents you.

Support articles for your device:

Helcim new card reader
New reader
Helcim old card reader

Step 3.

Follow the instructions in the App. Welcome to Helcim!

Printer Information

Connecting a printer to your Helcim account.

Set up a printer
Optional lightweight thermal printer

We're always here to help.

If you get stuck or have questions, you can reach out to our friendly team of Helcim Merchant Experience Team at any time for help by email at [email protected] or by phone at
1-877-643-5246. We also encourage you to visit our Support Center for more tutorials and user guides.

Service with a :)

We're always willing to help.

New to accepting card payments? We take the time to help you understand how it all works so you can make the best decisions for your business.

  • Speak to a real person
  • Get help fast
  • Experts you can trust
  • No commission = no pressure
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