Security Matters

Helcim takes the security of our company, platform and clients seriously. We're committed to maintaining strict security standards at all times.  Compliance and the safeguarding of our data is a crucial part of our mission. We invite you to learn more about our approach to security

To help with the continuous improvement of our security, we're introducing the Helcim Security Bug Bounty Program. The goal of our white hat program is to facilitate collaboration with the hacker and security researcher community, and to provided a structured reward program for finding serious security vulnerabilities. We appreciate the community in helping us become a more secured company.

We're committing to working with all security researchers regardless of background or accreditation. We also strive to be respectful and to treat others as peers. We will assume that best intentions are being put forward, and we ask that the same be assumed of us. We take the reporting of security vulnerabilities seriously, and will address any findings quickly.

Please note that DDOS, DOS, brute force, social engineering or physical attacks are prohibited.

Reporting a Vulnerability

To get started on reporting a vulnerability, your first step should be to contact bounty@helcim.com. Our team will reply to your email with detailed information on our bounty program, including eligibility, bounty reward tiers and the terms and conditions of the program. You will be provided with a online submission link to report your findings and to provide us with a detailed description. Do not share your bug publicly.

If you have any questions, please email bounty@helcim.com first.

Thank you! Together, we aim to make the web a safer place.

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