Helcim Believes in Transparent Pricing
Most large payment processors do not openly share their pricing on their websites or anywhere that it’s easy to access. If you want to know what their services are going to cost then you need to call in and speak with a customer service agent for details on their processing rates, per-occurrence fees, and cancellation or early termination fees.
By making the rates difficult to access payment processors are making it hard for you to compare between two different companies and increasing the likelihood that you do not ask about certain fees that might apply to your account. If you do not know to ask about a certain fee, such as PCI Non-Compliance fees, then you may end up paying for hidden fees that you were not expecting or were not aware of.
Some processors may also structure their PCI Non-Compliance fees as a percentage of your processing volume which, if you’re processing a large volume of transactions, can significantly increase the size of the fee.
At Helcim, we don’t believe in hiding our per occurrence fees or making you call in and hope you’ve asked all the right questions needed to understand what each of the fees is. Because our processing and per occurrence fees are a flat rate and are all listed on our website it’s easy to see what all the fees might be. Our customer service team works with you, so you are knowledgeable on things such as PCI Non-Compliance and can avoid the fee altogether.
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Having a hard time deciphering the statement with your current provider? Let us do the work for you by scanning and sending us a recent statement by email at firstname.lastname@example.org. We'll compare your current rates with ours to show you just how much you could save by switching to Helcim.
New to credit card processing? Many of our merchants are first time business owners who are unfamiliar with credit card payments. We take the time to help you understand the workings of our industry as well as the costs.