"Helcim has had a great impact on my bottom line. They have a transparent pricing model coupled with great customer service. My business has been with them for over a year and I'm glad I switched to Helcim!"
- Mark Hvasti, The Cottage Winery
At Helcim, we have always believed in treating our merchants with dignity and respect. To us, that means not locking merchants into long-term contracts, not inundating them with cancellation fees and other hidden charges, and transparently displaying all of our pricing information online. If your payment processor is one of the traditional bank-owned processors, there is a good chance you haven’t benefited from any of these courtesies.
See, we believe in making it easy for you to find all the information you need to make an informed decision, without making you jump through hoops, wait for hours on hold, or worry that you’re not asking the right questions. You can find all of our pricing information, a detailed overview of how Interchange Plus pricing works, and information on our software right on our website. If you prefer to speak to someone in person, no problem. We have always valued heavily investing in our in-house team of helpful Helcim Gurus and they are available to answer any questions you might have and make sure that Helcim is the right fit for your business.
Unfortunately, not all payment processors put their merchants first. Many of the traditional payment processors still require businesses to sign lengthy contracts with high cancellation fees. These multi-year contracts can also include frustrating fine print detailing additional fees, contract terms, and potential changes to processing rates that can end up costing your business more than you initially thought.
At Helcim, there are no contracts, and you are billed month-to-month, meaning you can opt-out at any time. We want you to partner with us because you are confident that we’re the right payment processor for your business and because you’re happy with the products and services that we provide. We’re confident that we don’t need long-term contracts or expensive cancellation fees to keep our merchants. Instead, by focusing on offering more affordable rates, knowledgeable and friendly customer service, and powerful payment tools for your business, we seek to build long-term relationships because we provide value to your business and we’re making it easier for you to get paid.
Ready to Switch to Helcim?
If your business needs to accept credit and debit cards in person or online, Helcim provides honest, transparent, and affordable credit card processing and is regularly reviewed as being among the best processors for small and medium sized businesses. If you have any questions or would like to learn more about how Helcim can help your business, contact our friendly team of Helcim Gurus.