Miranda Russell.

The Helcim Blog

It’s Now Easier to Sell Online with the Helcim Online Store

By Miranda Russell on May 4, 2020

The Helcim Online Store has been updated to make it easier to use and faster to set up, so your business can offer products and services to customers online.

Using Helcim

Helcim’s New Online Food Ordering Lets Restaurants Accept Orders Online

By Miranda Russell on May 4, 2020

Restaurants and related businesses can quickly set up a Helcim Online Store and add their products to a Quick-Order Menu so customers can easily place online orders for pickup.

Small Business Center

How Helcim is Helping Small Businesses Adapt During COVID-19

By Miranda Russell on Apr 24, 2020

We’ve compiled a list of resources and advice for businesses across different industries to help them leverage Helcim’s payment tools to keep their business operating. You can check out our industry-specific resources further down the page.

Small Business Center

Business Continuity for Retail Businesses

By Miranda Russell on Apr 24, 2020

Businesses across all industries are feeling the impact of COVID-19 as they adjust operational practices to adhere to new government regulations to keep both their team and their customers safe.

Small Business Center

Business Continuity for the Restaurant Industry

By Miranda Russell on Apr 24, 2020

Businesses in all industries are feeling the impact of COVID-19 as they adjust operational practices to adhere to new government regulations to keep both their team and their customers safe.

Small Business Center

Business Continuity for Professional Services

By Miranda Russell on Apr 24, 2020

Businesses across all industries are feeling the impact of COVID-19 as they adjust operational practices to adhere to new government regulations to keep both their team and their customers safe.

Small Business Center

Business Continuity for Contractors

By Miranda Russell on Apr 24, 2020

Contractors have not been specifically listed as an essential service, however many contractor services including HVAC technicians, electricians, plumbers, and locksmiths provide services that assist people in accessing basic services they rely on every day.

Small Business Center

Business Continuity for the Automotive Industry

By Miranda Russell on Apr 24, 2020

Many businesses that operate in the automotive industry and contribute to the transportation of goods, people, and services are considered to be essential services. Since these businesses will continue to serve customers in-person, taking additional precautions or adding new procedures can help keep your employees healthy and provide peace of mind to your customers.

Small Business Center

Business Continuity for the Health and Wellness Industry

By Miranda Russell on Apr 24, 2020

While the health and wellness industry has traditionally offered services in-person to their customers, we have seen many different types of businesses find different ways to offer their services to their customers.

Understanding Payments

Visa Updates its Rules on Subscription Plans

By Miranda Russell on Apr 14, 2020

In an effort to ensure transparency and communication between businesses and customers, Visa is updating its card brand rules for payments associated with subscription plans that include free trials or introductory offers.

Small Business Center

Contactless Payment Limit Increased to $250

By Miranda Russell on Apr 10, 2020

Effective April 9, 2020, Visa, Mastercard, and Amex have confirmed that customers can now pay for purchases up to $250 by tapping their cards near the terminal. The limit was increased to help limit the number of things customers need to touch at retail stores when completing essential shopping.

Small Business Center

What Should You Do About Customer Chargebacks Due to COVID-19?

By Miranda Russell on Apr 2, 2020

Adapting flexible cancellation or return policies when possible and clearly communicating with your customers can go a long way in helping mitigate the number of disputes you may need to deal with. Here are some potential cancellation and business disruption scenarios that you may encounter as a result of COVID-19 and recommendations on the best way to come to a resolution.

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