Why We’re Switching to an Agile Approach to Software Development
To improve how we deliver changes to our software, we are going to move away from making changes on a case by case basis and instead approach new features and software improvements using Agile development.
What Does a Product Designer Really Do?
As the Helcim Team has worked through the most recent updates to our software and user interface, I have been forced to think about the role of product designers in an organization.
New Helcim User Interface
In mid-September, we released a new UI (user interface) and a major user experience upgrade to our merchants.
CFIB and Mastercard Discontinuing Preferential Interchange Agreement
Mastercard has announced that they are ending their preferred interchange rates for merchants who are a member of CFIB (the Canadian Federation of Independent Businesses) according to a recent update from the organizations.
Small Business Center
How Online Payments Can Benefit Small Businesses
Businesses of all sizes can benefit from offering online payment options for their customers
Have You Heard of the Overpayment Scam?
We’ve noticed a recent resurgence in popularity for the Overpayment Scam. The con involves fraudsters paying for a purchase with a stolen credit card, then requesting that you either forward some of the funds to a third-party or refund the purchase to a different form of payment.
Your Interchange Fee Questions Answered
Here are some common questions related to the interchange fee that can help you better understand the payment processing fees your business is paying.
Pull Annual Sales Tax Reports from Your Helcim Account
Helcim merchants are now able to pull a sales tax report that includes the sales tax data for a full calendar year.
The Helcim Vlog
Helcim's Culture and Expectations
I believe it is the CEO’s responsibility to set the tone on culture and what expectations for behavior are at the company so that every new hire has a chance to succeed and thrive.
Debunking 6 Myths About Accepting Chip Credit Cards
If you’re new to accepting payments, or if your business operates in a region where swiping cards is still in fashion, then you may have heard some myths or misconceptions about accepting and using EMV enabled cards for payments.
The Helcim Vlog
Working in Payments is Awesome
On the surface, you might wonder how working in the payment processing industry could be exciting. Talking about credit and debit cards, Visa and Mastercard, interchange rates and bank reconciliation wouldn’t seem like a very popular conversation at a cocktail party. But I want to scratch past the surface and show how payment companies operate in a unique place in the world of business.