Small Business Center

Beware COVID-19 Scams

By Miranda Russell on Mar 27, 2020

Much like how the CRA scammers take advantage of people who are worried about completing their taxes incorrectly, scammers have identified an opportunity to take advantage of people’s heightened concern and need for information about COVID-19.

Understanding Payments

Have You Heard of the Overpayment Scam?

By Chris Reid on Jul 22, 2019

We’ve noticed a recent resurgence in popularity for the Overpayment Scam. The con involves fraudsters paying for a purchase with a stolen credit card, then requesting that you either forward some of the funds to a third-party or refund the purchase to a different form of payment.

Understanding Payments

Prevent Card Present Fraud

By Miranda Russell on May 17, 2019

If you’re regularly accepting credit cards in person, then you can use these tips to help you identify transactions that might be fraudulent and how to respond to them swiftly.

Payments News

Are Credit Card Signatures Becoming a Thing of the Past?

By Jeff Merkel on May 3, 2019

Amex, Mastercard, and Discover have all stated that merchants can stop requesting signatures as of April 13th, and Visa is expected to follow suit shortly. The change applies to customers in multiple countries depending on the card brand.

Small Business Center

9 Ways to Spot Fraud and Avoid Processing Stolen Credit Cards

By Zachary Nickerson on Nov 22, 2018

When customers commit fraud, then your business is exposed to the risk of chargebacks. By knowing what steps you can take to help mitigate the risk of fraudulent transactions and processing stolen credit card numbers, you can help protect your business.

Understanding Payments

What is Chargeback Fraud?

By Zachary Nickerson on Nov 2, 2018

If a customer makes a purchase and then deliberately files a chargeback falsely claiming the product or service was not delivered or received as described, then that is chargeback fraud.

Understanding Payments

What is Friendly Fraud?

By Chris Reid on Oct 26, 2018

If you’re running a business that offers online sales, it’s important to familiarize yourself with the ins and outs of friendly fraud so you can put the necessary precautions in place to help protect your business.

Understanding Payments

What is a Chargeback?

By Zachary Nickerson on Oct 20, 2018

To put it simply, a chargeback occurs when a customer initiates a dispute over the legitimacy of a credit card transaction.

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