Understanding Payments

End-to-End Encryption for the Payment Industry

By Miranda Russell on Apr 18, 2019

End-to-end encryption also referred to as E2EE, is a common process for securing communications that are being sent between two different people or companies to help protect the information from being accessed from an unauthorized third party while it’s being transmitted.

Understanding Payments

What is PCI Compliance?

By Miranda Russell on Jan 3, 2019

PCI DSS (Payment Card Industry Data Security Standard) is a set of standards designed to ensure that credit card information remains safe and is captured and transmitted in a secure way.

Inside Helcim

Helcim Security Bug Bounty Program

By Nicolas Beique on Nov 1, 2018

To help with the continuous improvement of our security, we're introducing the Helcim Security Bug Bounty Program.

Understanding Payments

Chargebacks, What Your Business Needs to Know

By Aaron Hamilton on Oct 30, 2018

A chargeback occurs when the cardholder contacts their financial institution to request a refund for a transaction, instead of contacting your business to raise a concern. When a cardholder files a chargeback, your business will be debited because of the request to return the funds to the cardholder’s account.

Understanding Payments

Watch Out! These Types of Credit Card Fraud Could Harm Your Business

By Miranda Russell on Oct 23, 2018

As a merchant, you want to ensure that the credit card transactions that you process are for legitimate purchases and that they are not associated with fraudulent activity. There are several different types of credit card fraud that you should be aware of.

Using Helcim

Making Your Call Centers PCI-DSS Compliant With A Secure Keypad

By Nicolas Beique on Apr 29, 2018

Whenever you process a transaction through a web-based Virtual Terminal, you expose your computer and network to sensitive credit card information

Using Helcim

Reducing Fraudulent Credit Card Transactions With The Helcim Fraud Defender

By Nicolas Beique on Apr 22, 2018

Using the Helcim Fraud Defender is an excellent and simple step you can take to reduce the risk of fraudulent transactions and chargebacks.

Small Business Center

How Not to Get Hacked: 8 Security Steps For Your Small Business

By Nicolas Beique on Mar 20, 2018

Every day there seems to be a new data leak from the world’s largest companies. Follow these eight security steps to help protect your business.

Understanding Payments

What is Two-Factor Authentication?

By Nicolas Beique on Feb 5, 2018

Two-Factor Authentication is a method of confirming the account owner’s identity by using two different factors of entry. In order to log in, you need to “know” something, and you need to “have” something that no-one else has.

Understanding Payments

What is AVS (Address Verification Service)?

By Nicolas Beique on Feb 5, 2018

The Address Verification Service is a tool that allows you to check if the address of a credit card is linked to the person claiming to own that credit card. The AVS tool is usually provided to you by your credit card processor.

Understanding Payments

Protecting Your Ingenico Terminal From Fraudsters

By Nicolas Beique on Dec 23, 2016

There have been increased incidents of fraudsters abusing credit and debit card terminals. Here are some ways to protect your business from terminal fraud.

Understanding Payments

Understanding EMV Chip Card Technology

By Nicolas Beique on Oct 5, 2016

EMV is a payment technology made up of a small micro-chip embedded on the front of a credit card that increases transaction security.

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