Welcome to the Helcim Weekly Updates

Nic giving his weekly update

Vlog #1

We want to help you grow your business, so we’ll be sharing new videos every week with you in mind. It starts with this weekly vlog, giving you an inside look into Helcim and what drives us. Our goal is to document our journey, give you a backstage pass to our company, share advice on our successes and our failures, and most importantly, engage with our merchants.

We have a new studio, mics, cameras, an enthusiastic staff, and we’re making new videos every week. From payments to retail to e-commerce to security to general business tips, we want each video to bring you value. We’re also making videos focused squarely on growing your business in new and interesting ways.

Switching to Helcim

If you’re still using our legacy Helcim Virtual Terminal or Helcim Gateway, switching is easy and will not impact your pricing. We’re grandfathering our existing merchants to Helcim Commerce, and we can migrate your data in a few minutes. Helcim accounts have a gazillion* more features, a better interface, and way more tools to help your business. Just call our support team to get switched over.

* (not a gazillion, but a lot)

Keep in touch!

Helcim was designed based on years of feedback from merchants, and we’re adding more functionality every day. Call, email or just leave us a comment and we’ll keep making features as well as videos to help your business.

Thanks for being on this journey with us.


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Three Lessons in Making Better Vlogs

Vlog #29 I’m back from vacation, and we have an exciting milestone to share! After over six months of publishing our weekly vlog, we have hit

Contact Us​.

We’re Always Happy to Help!

Our in-house team of Merchant Experience Specialists are here to share their knowledge, answer your questions and point you in the right direction. No commissions, no pressure.

New to accepting card payments? Many of our merchants are first time business owners who are unfamiliar with the industry. We take the time to help you understand how it all works as well as how to avoid common pitfalls.

Get In Touch

Toll-Free: +1 (877) 643-5246


Calgary Head-Office:

Suite 400 – 440 2 Ave SW

Calgary, Alberta T2P 5E9

Seattle Office:

Suite 4200 – 701 5th Avenue

Seattle, Washington 98104