Nic wearing an 'I love small business' shirt standing in front of Zach
  1. The Helcim Blog
  2. Working at Helcim

Why Helcim Actually Cares About Its Merchants

Author Image

Nic Beique | March 19, 2018

“Helcim cares, because I care, and because my team cares.”
1 min read

    Vlog #6

    On the very first page of our website, we describe what makes us unique and say that "we do this because we actually care". In this weekly update, we explore that sentence and our approach to partnering with small businesses.

    We're Grateful To Service Small Business

    You choosing Helcim as the provider of your payments is a privilege and a decision that we're grateful for "“ we do not take our customers for granted.

    Just like you, we started this business from the ground up too. We know how hard you have to work to earn every dollar you make, so we keep our pricing fair and honest. Being surprised by hidden fees or a higher-than-expected bill can be devastating when you're trying to build your business. We don't want to be that company.

    We decided a long time ago to be a different payments provider. We said let's show all our rates online, let's be completely transparent, and let's actually explain how credit card processing works, instead of trying to profit from the confusion.

    Highlighting Bad Practices By Our Competition

    Most banks and payment companies say that they help small businesses, but then they have contracts and cancellation fees, or they overcharge on processing fees, or they sell you overpriced equipment leases, or they don't provide you with a telephone number to call when you need help. That's not caring, that's just saying one thing but doing the opposite.

    It's 2018 "“ and I think people are starting to expect more from the companies they do business with. Companies can't just have slick ads on TV and somehow convince people that they are small business-friendly. If their website is just a bunch of stock photography with people smiling, to me that just feels like they are hiding behind their company.

    People want to know who they are doing business with, and what they actually stand for.

    Helcim cares, because I care and because my team cares.


    It's time to feel good about your payments.

    Sign up instantly with no paperwork or commitments.

    Get started now

    Service with a :)

    We’re always willing to help.

    New to accepting card payments? We take the time to help you understand how it all works so you can make the best decisions for your business.

    • Speak to a real person
    • Get help fast
    • Experts you can trust
    • No commission = no pressure
    Show more

    Have us contact you.

    Contact name cannot be blank
    Business name cannot be blank
    Please provide a valid email address
    Phone number cannot be blank
    Time Preference cannot be blank

    The form was sent successfully!