This past weekend was the Labor Day long weekend, so it’s fitting that I spent the weekend working. It’s crunch time at Helcim, and there is no time to take a break.
I’ve been busy working on some big changes that will be coming to Helcim. Because some things are currently under contract negotiations and others are still under wraps, I can’t share too many details about what we are working on yet.
What I can share is that every business needs to evolve throughout its journey. Helcim’s biggest evolution to date was building all of the tools that are available with everyone’s Helcim account. Launching an all-in-one platform was a big evolution for the company in terms of the software that we offer our merchants. What we haven’t changed in a while is how we offer our merchant services, which is everything behind the scenes, and that supports the features in your Helcim account.
We have been busy reviewing all parts of a merchant’s customer journey, from the initial sign-up to the pricing structure, getting applications approved, the actual payment processing, to PCI and compliance. Everything is about to change. The next step in Helcim’s evolution is a huge undertaking, and it’s going to take a lot of hard work from all members of the team. But at Helcim we’ve never shied away from a challenge, so we’re excited about this next step. This vlog is about sharing Helcim’s journey, and I will continue to share updates as they come.
I have been really busy filming lots of different content, both for Helcim and the team, with the Calgary Chamber of Commerce, and for the Ernst and Young Entrepreneur of the Year award. Next week I’ll be passing the vlog off to our Italian Designer, to share his design tips and story.
I’m going back to work now. Make sure you subscribe to the vlog, so you don’t miss any of our upcoming updates.