In these uncertain times, we wanted to share what Helcim is doing to support merchants and the broader business community.
As always, our primary focus is ensuring the continual, uninterrupted delivery of our payment services so that businesses can be confident that they are able to accept payments when they need to the most.
We know that every business is different and is being forced to adapt in different ways throughout this crisis. We’ve been inspired by the creativity and adaptability shown by the business community and we wanted to share these examples as a way to inspire and help other businesses adapt themselves. We’ve compiled a list of resources and advice for businesses across different industries to help them leverage Helcim’s payment tools to keep their business operating. You can check out our industry-specific resources further down the page.
Helcim Update for Merchants
The Helcim team is extremely grateful to be able to work remotely in order to stay healthy and productive and there will be no change to the operation of our services. You can read the full COVID-19 update for Helcim merchants here. Our priority is helping your business in any way we can, whether that’s finding new and novel ways to continue accepting payments or staying connected with your customers.
COVID-19 Resources for Businesses
First and foremost, stay on top of the updates and resources provided by your local government organizations. As this situation is continually evolving, we recommend visiting your government and local commerce websites for the most up to date information for your own situation.
We have compiled some helpful resources and will be continually updating as new information is available, so be sure to check back often for the latest updates. View the resources here.
Online Payment Tools
As customers temporarily reduce their card-present spending, it might be prudent to shift some elements of your business online, making it more accessible to your customers who may longer be able or willing to visit your physical location. The good news is there are tools already included in every Helcim Account to help you continue to accept payments online, at no extra charge.
- Use the Virtual Terminal and the Card Vault for processing payments over the phone
- Quickly set up a Hosted Payment Page for easy online payments right from your website
- Send an Online Invoice with a Buy Now button so customers can easily submit payments themselves
- Set up a fully-hosted Online Store can help you reach your customers online
Continuity Planning for Businesses
We know that finding creative new ways to keep your businesses up and running right now is more important than ever. With businesses continually having to adjust to new government requirements and guidelines, we wanted to share some of the tools and strategies different industries have been using to continue to connect with their customers and continue to reach their customers and sell their products and services. Here are some of the great things we have seen business owners doing in their respective industries:
- Retail Businesses
- Restaurants
- Professional Services
- Contractors and Home Services
- Automotive Industry
- Health and Wellness
Latest Updates
Contactless Payment Limit Increased to $250
What Should You Do About Customer Chargebacks Due to COVID-19?