Unleash payment saving for your veterinary practice.

We understand how demanding the veterinary profession can be, that’s why we offer payment solutions to increase your practice's financial health and free up your time for patient care.

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Veterinary practices save 27% with Helcim.

Wave goodbye to yearly rate negotiations. With Helcim's Interchange Plus pricing you benefit from some of the lowest credit card processing fees available, allowing you to focus your time on patient well-being.

Calculated from first-party data on the veterinary industry compared to the average market flat rate.

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From in-practice to house calls: get paid anytime, anywhere.

  • In-practice

    Effortlessly embrace card payments at your practice with the Helcim Smart Terminal.

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  • Online

    From invoicing to instant 'Pay Now' emails and texts, our array of payment solutions empowers you to collect payments at your convenience.

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  • On-the-go

    Whether you're using our Helcim Smart Terminal or our online platform, you can easily accept payments during house calls or remote animal care.

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Why veterinary practices love Helcim.

  • Affordable pricing

    Interchange Plus pricing is easy on the budget, saving vet clinics on average 27% compared to other merchant providers.

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  • Helcim Virtual Terminal

    Virtual Terminal

    Say goodbye to waiting in line for the card reader during a busy appointment day. Our Virtual Terminal lets you take payments over the phone hassle-free.

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  • Helcim Diverse payment options

    Diverse payment options

    Helcim is home to a variety of payment options, like pay-now emails, texts, and invoices. Perfect for the rise of telemedicine and taking payments upfront or after an appointment.

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  • Helcim Recurring subscriptions

    Recurring subscriptions

    For clients who never miss a beat with pet food and supplements, our recurring subscriptions are the ideal way to manage repeat orders effortlessly.

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  • Helcim Invoicing

    Invoicing

    Create and send invoices before appointments with the invoicing tool. It allows for an extra touch of compassion for pet owners, especially during difficult.

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  • Helcim Smart Terminal

    Helcim Smart Terminal

    Our all-in-one Helcim Smart Terminal allows you to process payments in the privacy of an exam room, offering more clients more comfort during those emotional moments of pet ownership.

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  • Helcim Fee Saver

    The Helcim Fee Saver allows veterinarians to pass on credit card fees to customers, eliminating card processing fees entirely.

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  • No strings attached

    Best part? There are no contracts, monthly or hidden fees.

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Superior support for your veterinary practice.

We recognize the fast-paced nature of veterinary work and the need for dependable support. Our Support Team is here to assist you from the very start, ensuring that you can always reach a real person who is genuinely committed to your veterinary practices success.

Helcim's team member
Helcim's team member
Helcim's team member
Helcim's team member
Helcim's team member
Helcim's team member
Dr. Wendy - Mobile Veterinarian

Our Merchants.

“There's so many transactions that go through every veterinary clinic every day, to save on every transaction, it really adds up”
Dr. wendy mcclelland

FAQ.

  • Why should my practice partner with Helcim?

    Transparent rates, vet-friendly tools, and exceptional customer service! Don't get stuck with hidden fees and contracts. We're all about honest, long-term partnerships. Reach out to our Helcim Merchant Experience team for answers and guidance, no pressure, just expertise and advice.

  • Are there any contracts or hidden fees?

    You can close your account at any time with no penalties or hidden fees. Say goodbye to setup fees, rate negotiations, termination fees, quarterly fees, PCI & non-compliance fees, customer service fees, and bank deposit fees. We make your experience hassle-free so you can concentrate on what matters most - your patients.

  • How long do funds take to be deposited?

    Deposits will appear in your bank account within 2 business days, depending on the time of day that your transactions are settled. Transactions processed over the weekend or bank holidays are initialized for deposit on the following business day. Your daily transactions are batched together and deposited to your bank account, net of processing fees.

  • Do you charge monthly fees?

    Nope! We're dedicated to helping veterinary practices thrive, which is why we don't burden you with monthly fees. What's more, you gain access to our full platform of merchant tools and receive top-notch customer service designed to meet your practice's unique needs, all without a monthly cost!

  • How long should I wait to get my in-person payment hardware?

    Committed to your success, we ensure your Helcim Card Reader or Smart Terminal arrives promptly, allowing you to start accepting in-person payments at your veterinary practice as soon as possible. Typically, orders arrive in 2 - 3 business days. For some U.S. locations, delivery may extend to 5 business days, while specific Canadian areas may take up to 7 business days.

  • How much will I pay for payment processing?

    We recognize that every dollar counts in your veterinary practice. With our Interchange Plus pricing, you get complete transparency coupled with substantial savings. When partnered with Helcim, veterinary practices typically save an impressive 33% compared to other flat-rate providers.

    For a detailed breakdown of your in-person and online transaction rates, visit our pricing page.

  • How much are the processing rates?

    For Visa, Mastercard, Amex and other card-brands, we offer Interchange Plus pricing to give you complete transparency and greater savings. By passing the base cost directly to you and only charging for a single markup, Interchange Plus pricing gives you significant savings. By knowing our cost as well as our markup, we promote a fully transparent partnership which means no surprises on your monthly statement!

    To calculate your rates for in-person and online transactions, you can visit our pricing page.

  • How does Interchange Plus pricing work?

    Interchange Plus pricing is all about transparent, cost-effective payment processing. We pass the base cost, set by card brands, directly to you. This cost is consistent across all payment processors. On top of that, we add a single, clear markup, which means you always know what you're paying.

    This approach eliminates hidden fees and unexpected surprises on your monthly statement, providing a crystal-clear view of your expenses. For veterinary practices, this often results in an impressive 33% savings compared to other providers. It's a win-win for your practices finances.

  • Do I need to change banks?

    Nope! You can use your existing bank account, provided by your financial institution or credit union. Sole proprietors can use a personal bank account. Incorporated business and partnerships are required to use a business bank account.

  • Do you offer volume discounts?

    Absolutely! This benefit is especially valuable for busy veterinary practices with high processing volumes. Our Interchange Plus pricing makes life easier by automatically adjusting rates as your payment processing volume grows. This means you don't have to invest time in calling to renegotiate rates – it's all done for you, saving you and your staff precious time. The result? Effortless savings that increase as you process more payments.

  • How can I sign up?

    You can easily sign up directly on our website using your computer or mobile phone, with no complicated paperwork or signatures to worry about. Our user-friendly signup form only takes 5 minutes and requests basic details about your veterinary practice, address, and contact information.

    Once you've created your Helcim account, you're all set to start using it right away. Take your veterinary practice to the next level and sign up today!

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It's time to feel good about your payments

Sign up instantly with no paperwork or commitments.

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We're always
here to help.

New to accepting card payments? We take the time to help you understand how it all works so you can make the best decisions for your business.

  • Speak to a real person, fast
  • Experts you can trust
  • No commission = no pressure
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