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Ingenico Telium Terminals »

Testing the Connection

Once your credit card machine is powered on, the first step is to do a "Key Exchange". This ensures that the terminal can communicate with Helcim and vice-versa.

1) Press [#]

2) Press [8] for Host Management

3) Press [1] for Key Exchange

4) Select [YES]

 

The terminal should connect and display a "Succeeded" message. If the key exchange is unsuccessful, contact technical support. Press the red [X] until back to the main screen.

The next step is to do a "EMV Key Load". This loads the encryption certificates for Chip & PIN transactions.

1) Press [#]

2) Press [8] for Host Management

3) Press [2] for EMV Public Key Load

4) Press [1] for EMV Public Key Load and wait for the "Download Successful" message

5) Press the green [OK]

6) Press the red [X] until back to the main screen

 

Congratulations!

Your debit and credit card machine is now ready to process payments. We recommend that you visit the sections below on how to process payments, settle your batch and change options: