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Ingenico Telium Terminals » Transactions »

Voiding a Transaction

1) Press [3] for VOID

2) Press [2] for Reference #

3) Enter the Reference number from the receipt and press the green [OK] button

4) The screen should now display the original transaction, select [SELECT]

5) Press [YES] to confirm void

6) Credit – Transaction authorizes Debit – Swipe or insert card, have customer enter PIN and press green [OK] button

7) Select [YES] or [NO] for customer copy of the receipt