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Legacy Platforms » Helcim Virtual Terminal » Basic Transactions »

Voiding a Transaction

If the original transaction has not yet been settled, you can void the transaction to prevent the customer from seeing the original charge:


1) Click on [View Batches]

2) Click on [Current]

3) Find the transaction you would like to void and click on its order ID

4) Click [Void Transaction]

5) A prompt will pop up asking "Are you sure you want to void this transaction?", Click [Yes] The screen will display "Transaction Voided"