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Converge (formerly VirtualMerchant) »

Automatically Sending Email Receipts to Customers

VirtualMerchant can be configured to send email receipts on approvals and/or declines. To set this up:

1) Click "Terminal" on the top blue bar

2) Select "E-mail Form" from the list

3) Select your receipt preferences

4) Click "Update."


For custom email receipts, you can also add in an email header or footer. Simply click "Editor" and add your desired settings.