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Helcim Commerce » Customer Portal »

Sending first-time login email to customer

When the Customer Portal is enabled, your customers will receive an invitation to the customer portal in three cases:

1. When they make a  purchase through your online store.

2. When they make a purchase through your one of your payment pages.

3. When you send them an invitation to the portal, please see below for instructions. 


NOTE: You can customize the invitation/activation email your customer receives, please click here for instruction. You will find the template in the Customers section of the email options, titled New Customer Activation.


1) Select the Customers tab and select the customer to whom you would like to send a portal invitation.



2) The customer page will open up. Click Send Activation Email.



3) A confirmation will show at the top.