Helcim Logo Support & Tutorials

© Copyright 2006-2018 Helcim Inc.

All Rights Reserved.

Converge (formerly VirtualMerchant) » VirtualMerchant Mobile »

Processing a Transaction (Swipe)

1) Make sure that the app is open

2) Swipe the card through the card reader, after a few seconds the truncated credit card number should be displayed the screen

3) Enter the amount

4) Enter any other fields that you may have set as [required]

5) Select [Process]


The app will contact to your VirtualMerchant account and process the transaction. An "APPROVAL" or "DECLINED" message should then appear on your screen.