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Helcim Commerce » Recurring and Subscriptions »

Deleting or pausing a recurring plan

Below are the steps you need to take to pause or delete a recurring plan. 


Pausing a plan

1) Select the Recurring tab. A list of your plans will appear. Select the plan you would like to pause. 


2) Click on Edit Plan.



3) Check the status as INACTIVE and click Save on the top right corner. All billing for this plan will now be suspended.


Deleting a plan

1) Select the Recurring Tab, find the plan you would like to cancel and click on the X located on the right side. 

****PLEASE NOTE: before you can delete the plan you have to remove all the subscribers from the plan. To learn how to remove a subscriber, click here.