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Helcim Commerce » Recurring and Subscriptions »

Deleting or pausing a recurring plan

Below are the steps you need to take to pause or delete a recurring plan. 

 

Pausing a plan

1) Select the Recurring tab. A list of your plans will appear. Select the plan you would like to pause. 

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2) Click on Edit Plan.

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3) Check the status as INACTIVE and click Save on the top right corner. All billing for this plan will now be suspended.

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Deleting a plan

1) Select the Recurring Tab, find the plan you would like to cancel and click on the X located on the right side. 

****PLEASE NOTE: before you can delete the plan you have to remove all the subscribers from the plan. To learn how to remove a subscriber, click here.

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