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Uploading Documents and Submitting Application

We understand that we request a lot of information that may not be on hand when filling out the application, so you are able to save your application and come back to complete this whenever works for you. 

In order to sign and submit your documents online please follow the screenshots:

From your home page you can click on "Dashboard":

It will bring you to this page, where you can click on your ongoing application: 

Alternatively, from your homepage you can click on "Merchant Accounts":


It should bring you to this page – click on the application that states “Document Submission”:

It will then bring you to this page – where you will want to click on “Sign Agreement Form”:


From here you will want to read through your application and ensure all information is correct, get to page 7 and 8 and click the “Click here to sign” buttons on both:


Once signed, a pop up will come up to submit, click “OK” or “Complete Agreement” on the right hand side:

Once it loads, it will prompt you to close that screen and you will be back on the submission page to upload the rest of your documents. On this screen you will be able to see “Signed Document”, and upload your remaining documents – click “Upload Document” under the Banking Information section:

Continue uploading the remining requested documents until all fields show a green line with a check mark and then click “Submit Application for Review”:

Once submitted, you will be redirected to a page that shows the following message:

Your application is now submitted and our Helcim Trust and Safety team will be in touch with you shortly.