Helcim Merchant Services & Credit Card Processing United States Helcim Merchant Services Canada

Getting out of Your
Merchant Account Contract

Credit Card Processor Contract

Stuck in an agreement with a credit card processor?

While its becoming less common, there are still procesors who lock merchants into 3 to 5 year agreements with early termination fees ranging from $250 to over $5,000. Many also have auto-renew agreements, making it difficult to ever switch processors. Fortunately merchants do have some tools available to getting out of their contracts early.

Leveraging your Banking Relationship

Most merchants were referred by their credit card processor through their banks. Most processors are either bank-owned, or have a profit sharing agreement with the bank. For example, Bank of America and Wells Fargo both referrer their clients to FirstData merchant services.

Don't be afraid to contact your bank rep and use your existing banking relationship as leverage request that they waive the early termination fee or lose your banking business altogether. You'd be surprise on how effective this method is. While the banks see credit card processing as a value-add for increased profits, in the end they often care more about not losing you as a bank customer.

Don't Let Another Processor Pay for your Cancelation Fee!

While this may seem like an easy solution, remember that there is no free lunch! Any processor willing to pay for your cancelation fee is generating that revenue through fees they charge right back to you, such as setup fees, application fees, high processing rates, lease agreements and other hidden fees. Don't let yourself go from one bad processing relationship to another.

Be Wary of Equipment Lease Agreements

Unfortunately equipment lease agreements often fall outside of the Code of Conduct and are most often tied to a non-cancelable personal guarantee. It can be very difficult to end a lease agreement. Instead, contact the leasing company (usually a third-party) and inquiry about lease buy-out options. Most leased terminals are also unlocked, and can often be reprogrammed by your new processor.

Helcim is Different,
We Respect You and Your Business

You shouldn't have to be in a constant battle with your processor to avoid hidden fees and high rates. Merchants choose us because they feel confident that we appreciate their business and honor our long-term commitments to meeting their processing needs through great service and fair rates.

Daily Bank Deposits

Transparent Pricing & No Cancelation Fees

When you visit our website, you quickly realize that we operate differently than other payment processors. To begin with our complete rates are listed on our website.

We are also proud to offer month-to-month service on all of our processing solutions. There are no early-termination fees or contract closure fees to cancel your merchant account with us. We also never lock our merchants into a non-cancelable equipment lease agreement. Leases are expensive and lead to angry merchants and wasted dollars. Learn why you should avoid terminal leases.

Interchange Plus

Cost+ Pricing for Transparency

By passing the cost directly to you and only charging for a single markup, Cost+ pricing gives you significant savings while creating a very transparent arrangement with your processor (you know our cost and margin!) Learn more about Cost+!


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© Copyright 2006-2017 Helcim Inc. All Rights Reserved.
The Helcim name and logo are trademarks of Helcim Inc. The Visa and MasterCard logos are trademarks of Visa International and MasterCard International Incorporated. Other tradenames may be trademarks of their respective owners. Helcim is a registered MSP/ISO of Elavon, Inc. Georgia [,a wholly owned subsidiary of U.S. Bancorp, Minneapolis, MN]. New applicants are subject to conditions and approval of the application by Helcim and its partnering banks.