Helcim is Trusted by Thousands of Businesses
Trust is the reason new businesses open accounts with us.
Trust is the reason clients stay with us.
And trust is the reason they refer their colleagues to us.
"I had excellent customer service and help from them on EVERY occasion..."
I have been with Helcim about 2 years now. I have had excellent customer service and help from them on EVERY occasion that I needed to contact them. Recently, Jacqui and Mia went the extra mile to take care of me and make sure my process was running smoothly. I would absolutely choose Helcim again!
-Dr Sweet, Olympia, WA
"Helcim has been the best merchant we've had in our 23 years of business."
Excellent customer service and overall experience! Sherry, Aaron and the rest of the Helcim team are always very helpful and super-friendly with their amazing customer service. And Helcim has been the best merchant we've had in our 23 years of business. We can highly recommend Helcim!
-Coy Fine Art Portraits, Fallbrook, CA
"They saved us over $500..."
Our business has used Helcim now for a year. We were making changes all around and researched and chose them after reading numerous reviews and articles. I could not be happier. Customer service is great and even with the inclusion of the cost of the terminal in the year's business totals, they saved us over $500 and that is a small company that is grossing about 200K on the year. Well worth investigating.
-Barbara Hartman, Crestwood, KY
"A great business processing tool with a small business feel..."
A great business processing tool with a small business feel as a company. All questions are answered promptly, and the explanations given are helpful in solving any problem so far. Our private practice appreciates you!
-Tim Pavlak, Akron, OH
"Features that benefit not only us but our customers."
We have been using Helcim for about 5 months now and it has been great. There are many features that benefit not only us but our customers. I have never had to wait long to be helped by customer service who always seems to go above and beyond.
-Adriana Pratts, Orlando, FL
"Thank you Helcim for being a straight shooting credit card processor..."
I have been in business for 22 years and have had many credit card processors. Unfortunately, I learned the hard way that the sales reps for many of these outfits are on the level of used car salesmen, so I'd end paying much more than I was led to believe. Last year I got fed up and did my research and contacted Helcim. It was an absolute pleasure dealing with Helcim! No slimy salesperson, straightforward pricing, and terrific customer service! I dont usually write reviews, but I thank you Helcim for being a straight shooting credit card processor that will save me about 25% from my previous processor!
-Steven Moy, Anoka, MN
"We've been working with them for about 6 months now and it has been a true pleasure."
We thought about doing credit card processing a few years ago and gave up after reading all the horror stories relating to predatory business practices in that industry. ... Recently, we noticed that our younger customers don't carry much cash and some of them seemed unfamiliar with the idea of a check. ... We've been working with them for about 6 months now and it has been a true pleasure. They provide accurate practical information, do what they say they will do, and have terms and conditions that you'd be willing to impose on your beloved grandmother. The terms are rational and reasonable. The fees are low for the service and the response to questions is quick, kind, patient, and accurate. Essentially, they are entitled to wear the white hat in an industry dominated by disgusting predators on whom only a black hat seems appropriate attire. If you are considering credit card processing for the first time, do yourself a favor and research Helcim. Call them and speak with someone for a while. Read the agreements. If you are still on the fence, compare them with any of their competitors. If you've been stuck with something like a black hat, realize that there is an alternative and its probably worth the effort to switch. My cynicism has been increasing the longer I live. It has been really refreshing to find a group of people that seems to believe there is a better way.
-Bruce Volkert, Bellaire, TX
"Thank you.. for making it enjoyable and stress free!"
Helcim is hands down the best payment processor!!! Fast processing, low interchange rates, tons of extra services, amazing customer service, and tons of transparency. In an industry plagued with hidden fees, long term contracts, and some of the worst biz practices you could imagine, Helcim is a breath of fresh air. As a busy restaurant owner where 95%+ of purchases are from cards it's important to keep interchange fees low. I was sold on their transparency and lower than average rates but the customer service and new services always being implemented made me a true fan! I've been with them for 7 months [and] couldn't think of anything but 5 things to say about them. I would recommend them to my Gram Gram! Thank you Helcim for taking one crucial part of my business and making it enjoyable and stress free! Please don't ever change.
-Brandon Knoeple, Sullivan, IN
"They demonstrate a set of core values I only wish more industries would follow."
Helcim is a breath of fresh air in an age where clear communication is an oxymoron -- and like fresh air, we miss it because we need it. I've had exceptional customer service from Helcim. Anytime I've asked a straightforward question, I've received a prompt, highly informed response, from a genuine human being. If they can't do something, they tell you, and then suggest workable alternatives. They are as patient and courteous with technical instructions as when pointing out the obvious when it is not so obvious. They don't try to sell you products you don't need, and they demonstrate a set of core values I only wish more industries would follow. Thank you, Helcim.
-Debra Spencer, Islesboro, ME