DrChrono
Accept patient payments securely within DrChrono workflows
About Extension
DrChrono is a cloud-based EMR, medical billing, and practice management platform designed for modern healthcare providers. It combines patient records, scheduling, and revenue cycle tools in one system. With Helcim, practices can securely accept patient payments while reducing processing costs and maintaining existing clinical workflows.
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In-person Payments
Online Payments
In-person Payments
Online Payments
We are all about transparency.
Assured HIPAA Compliance.
Process payments confidently knowing your clinic's PHI is protected.
Download Helcim's HIPAA Management Assertion now to see how we ensure compliance.
Features
Accept payments inside DrChrono
Process patient payments—appointments, co-pays, invoices, and outstanding balances—directly within your workflow without exporting billing data or leaving DrChrono
Streamline front-desk operations
Reduce manual entry and reconciliation. Payments are processed through Helcim while staff continue working in DrChrono
Secure, healthcare-ready payments
Helcim uses PCI-compliant tokenization to securely handle patient card data, supporting safe and reliable payment experiences.
Lower your processing fees
Reduce costs with Helcim’s transparent interchange-plus pricing while avoiding many additional processor fees—such as PCI compliance or chargeback monitoring fees—that are often bundled into traditional healthcare payment solutions.
How it works with Helcim
DrChrono with Helcim Payment Extension enables you to collect patient payments securely within your existing workflows.
DrChrono continues to manage patient records, appointments, and billing operations, while Helcim handles payment processing. Transactions sync to your Helcim dashboard for reporting and deposits, while sensitive healthcare data remains in DrChrono. Refunds or external adjustments may require manual updates, and invoice currency must match your Helcim account.
Requirements
Setup
Sign up with Helcim
Create a free Helcim account. If you already have one, you can skip this step.
Install the Helcim Payment Extension
Install the Helcim Payment Extension to your browser from the Chrome Store.
Connect your active Helcim account
Follow the guide that appears after downloading the extension. It will prompt you to log in to your Helcim account to sync the extension, and then select a currency.
Connect your Helcim hardware (optional)
If you have a Card Reader or Smart Terminal, you can pair it by copy-pasting your 4-digit device code onto your Payment Extensions tab in DrChrono.
Frequently asked questions
Can Helcim reduce DrChrono's payment processing fees?
Yes — Helcim’s interchange-plus pricing is a lower-cost alternative to many default or third-party payment providers used with DrChrono.
Can Helcim integrate with DrChrono?
Yes — Helcim can be used to process payments alongside DrChrono, allowing you to collect payments for appointments, co-pays, and outstanding balances.
What are the advantages of Helcim and DrChrono integration?
You gain lower fees, secure PCI-compliant payment handling, simplified reporting, and the ability to collect payments within your existing EMR workflow without switching systems.
Is Helcim an alternative to DrChrono's payment processor?
Yes — Helcim Payment Extension provides a lower-cost payment processing alternative to DrChrono's built-in payment solution.