Transparent rates, diverse tools, and exceptional customer service! Don't get stuck with hidden fees and contracts. We're all about honest, long-term partnerships. Reach out to our Helcim Merchant Experience team for answers and guidance, no pressure, just expertise and advice.

You can close your account at any time with no penalties or hidden fees. Say goodbye to setup fees, rate negotiations, termination fees, quarterly fees, PCI & non-compliance fees, customer service fees, and bank deposit fees. We make your experience hassle-free so you can concentrate on what matters most - your patients.

Deposits will appear in your bank account within 2 business days, depending on the time of day that your transactions are settled. Transactions processed over the weekend or bank holidays are initialized for deposit on the following business day. Your daily transactions are batched together and deposited to your bank account, net of processing fees.

Absolutely not! We're committed to supporting dental professionals and ensuring their success, which is why we don't burden you with monthly fees. Moreover, you'll enjoy full access to our comprehensive suite of merchant tools and experience top-notch customer service designed to cater to the unique needs of your practice—all at no cost upon sign-up!

Committed to your success, we ensure your Helcim Card Reader or Smart Terminal arrives promptly, allowing you to start accepting in-person payments at your dental business as soon as possible. Typically, orders arrive in 2 - 3 business days. For some U.S. locations, delivery may extend to 5 business days, while specific Canadian areas may take up to 7 business days.

When you order a Helcim card reader or a Helcim Smart terminal, we work hard to ensure it reaches you as quickly as possible. Typically, shipping may take 2 - 3 business days. However, please know that shipping may take up to 5 business days for some businesses for US locations and up to 7 business days for some Canadian locations.

We get it – every dollar matters. That's why we offer Interchange Plus pricing, giving you transparent costs and big savings. With Helcim,dental professionals typically save an impressive 24% compared to other flat-rate providers.

For a detailed breakdown of your in-person and online transaction rates, visit our pricing page.

Nope! You can use your existing bank account, provided by your financial institution or credit union. Sole proprietors can use a personal bank account. Incorporated business and partnerships are required to use a business bank account.

Absolutely! This perk is particularly advantageous for dental professionals with significant processing volumes. Our Interchange Plus pricing adapts rates as your payment processing volume increases. Forget the hassle of calling to renegotiate rates – it's automated, saving you and your team valuable time. The outcome? Effortless savings that grow with your business.

Once you create your Helcim account, you can begin using it right away! Get started here.

Partnering with Helcim is a breeze! You can easily sign-up directly on our website using your computer or mobile phone, no need to deal with complicated paperwork or signatures. Our straightforward form takes just 5 minutes to complete, asking for basic details about your business, address, and contact information.

Once your Helcim account is up and running, you're ready to unlock the benefits right away. Sign-up now and experience a better way to get paid!

To calculate your rates for in-person and online transactions, you can visit our pricing page.