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Set up automatic payments and billing with ease. Use the card vault to save customer information and automatically process payments when they’re due.
Helcim's recurring payment plans are built to help you get paid faster. You can generate unlimited custom recurring billing plans from your Helcim account. Use subscription plans, free trials, prorated plans, and add-ons to build a unique payment experience for your customers.
We take care of securing your customer’s information, so you don’t have to. Customer information is tokenized and securely stored on our servers, so you can easily access customer information when you need it, without having to take on the security risk.
Use the Helcim Customer Portal to get customers the information they want while reducing your workload. Customers can log in to see which payment plans they’re subscribed to, view their payment history, and update their information.
Give customers access to a free trial before they commit to a paid plan. You can set the length of the trial and use the automatic email prompts to turn trial customers into paid customers once the free trial is up.
Adding and maintaining your customer information is easy. Use Helcim’s Customer Manager to upload your customer list, add customers manually, or choose customer profiles from your existing database.
With built-in email functionality and templates, you don’t need to build custom campaigns to keep in touch with your customers. Use the templates included in your account to automatically send emails and notices to your customers when their free trials are ending, if they have outdated payment information, or to let them know about an upcoming bill.
As with all of our tools, payments are central to the experience. Even with online payments, you benefit from Helcim’s lower rates and fast deposits.
Helcim offers robust recurring options, allowing you to create an array of unique subscription plans tailored to your business. Subscribed customers are automatically notified and billed each cycle, and the payment will be charged to the credit card in their customer profile.
Avoid over-charging or under-charging your customers by activating prorated billing and charging your customers per day from the date of their activation.
Metered billing allows you to better align price with value by charging your customers based on usage data or entering monthly totals.
Have an initial setup fee? Include one-time fees, event registration fees, or upsell your products and services as add-ons to your base subscription fee.
Dunning Management & Churn Analysis
Automated dunning management tools keep your subscribers engaged and payments flowing. Helcim will automatically notify a customer if a card on file is about to expire, allowing customers time to log into the customer portal and update their payment information, with no action required from you.
If a subscriber decides to cancel their subscription, detailed churn analysis reports help you understand why, how, and when they left, allowing you to diagnose potential problems and reduce your churn.
Recurring payments are a way for you to get paid automatically. Recurring payments charge a customer for a good or service on a consistent basis at a particular interval and are especially handy for subscriptions.
Getting started with recurring payments is as easy as visiting our sign up page, filling out a few details, and getting approved.
We have complete video tutorials and support articles explaining how to get the most out of our subscription billing services. To find out how to use Helcim recurring billing, click here.
Definitely! Setting up prorated billing on a automatic basis is as simple as adding a request in your Helcim dashboard. If you want to know more about prorated billing, we've also written a comprehensive, but easy to understand article on the subject on our blog.
Cancelling with Helcim is easy because we don't charge you any cancellation fees, but with no contracts and free tools, why cancel?
Our in-house team of Merchant Experience Specialists are here to share their knowledge, answer your questions and point you in the right direction. No commissions, no pressure.
New to accepting card payments? Many of our merchants are first time business owners who are unfamiliar with the industry. We take the time to help you understand how it all works as well as how to avoid common pitfalls.
Toll-Free: +1 (877) 643-5246
Suite 400 – 440 2 Ave SW
Calgary, Alberta T2P 5E9
Suite 4200 – 701 5th Avenue
Seattle, Washington 98104
Our in-house team of Merchant Experience Specialists are here to share their knowledge, answer your questions and point you in the right direction. No commissions, no pressure.
New to accepting card payments? Many of our merchants are first time business owners who are unfamiliar with the industry. We take the time to help you understand how it all works as well as how to avoid common pitfalls.
Toll-Free: +1 (877) 643-5246
Suite 400 – 440 2 Ave SW
Calgary, Alberta T2P 5E9
Suite 4200 – 701 5th Avenue
Seattle, Washington 98104