Transparent salary
Joined Helcim in one role but considering trying something new? Our transparent salary ranges and job levels let you see the growth opportunity within your own role and across all areas of the company.
Hi, we're Helcim!
We believe you can build a successful company without losing your heart. We're looking for people who share that conviction — people who choose honesty over shortcuts, kindness over indifference, and doing things right even when it's harder.
What's the way of the Helcim?
As part of our commitment to transparency we make our culture book, "The Way of the Helcim" public so everyone can learn what it's like to be a part of the Helcim team and how you can succeed in growing your career here.
Read our culture book
Grow with us.
We don't only hire experienced professionals — we also find tremendous value in hiring juniors and giving them ample opportunities to grow their careers. We love the eagerness, high energy, and fresh perspective they bring, and we're proud of how many Helcimers started in junior roles and grew into leaders over time.
But bottom-up hiring only works when juniors are supported by experienced professionals who are passionate about mentoring the next generation. We aim for the right balance across every team, and we invest in seasoned leaders who can guide, teach, and accelerate growth. At Helcim, everyone is a teacher.
We're big on transparency.
When you join the Helcim team, we want you to feel invested in the work you're doing and the impact you have. Part of this is trusting you with access to information so that you understand how the business is doing, why we're making decisions and how everything (including the work that you do!) is working together to achieve our big goals.
Open book management
Everyone on the team has access to our financial statements, giving you full access to how the company is doing. We always aim to be transparent.
Town halls & newsletters
Communication is huge for us, we share information with team members through multiple formats to keep everyone informed and engaged.
Feedback & professional growth
We're big on feedback and see it as our #1 professional development tool. Everyone at Helcim looks for feedback from our CEO to our Software Developers.
Our values.
Our core values are the foundation behind our decisions, actions, ideas, and thoughts. They form our identity and keep us connected — we stick to what we think is right over what is easy and, as a result, we've attracted like-minded people full of passion, integrity, and talent.
We choose the harder path
We believe that the right decisions are usually the harder ones. We embrace the challenge and endure when others quit. We choose what is difficult and make ourselves resilient so we can persevere.
We are a company of many
We are stronger because of our collective passion, intelligence, and fellowship. We believe great teams can accomplish great things, and we ask the very best of each other. Together we create our future.
We are trustworthy
We earn trust by striving to be our best selves and lifting those around us. We recognize that trust is hard to earn, easy to lose, and tested continuously over time, so we make trust our way of life.
We are builders
We build things ourselves, and we build them well. We use technology and our creativity to overcome challenges that would seem beyond our size. We invent our way out of problems, improve what is already there, and we never stop dreaming of better.
Our team comes first.
When a company fails to take care of its people it will ultimately fail their customers and itself. At Helcim, putting our team first makes them better equipped to serve our merchants, and this is how we're going to become the world's most loved payments company.
Ownership
At Helcim you get to own your career growth, you also get to own a piece of our collective success through our generous employee stock option program.
Time to recharge
All team members get paid vacation time and a company break in December so they can take a recharge when they need it.
Level up
Continuous learning is important to personal and professional development. Each team member has access to a training budget where Helcim will help support you pursue additional learning. Team members share in learning with leadership circles, team book clubs, a lending library, our internal tech conference, and lunch and learns.
Get involved
There are plenty of opportunities to get involved in the community and socialize with your team at Helcim. The team organizes volunteer opportunities, social events, and team building activities throughout the year.
Flexibility
Work and life happens at different times and places. This is why our team enjoys the flexibility of hybrid work and flexibility around hours of work, so we can all do our best work.
Benefits
Health benefits start Day 1 and include health, dental, and insurance coverage. We also support team members as they grow their families with a generous maternity and paternity leave policy.
Why hybrid work is important to us.
Being together helps us learn and grow quickly while staying focused on our mission. That's why we embrace hybrid work—it blends remote flexibility with in-person collaboration. It's not for everyone, but if you want both flexibility and great company, this is the place for you.
What it's like working at Helcim.
Joining Helcim means joining a fast-growing company where coming together makes us strong. We invest in bottom-up hiring and training, giving team members chances to ask many questions daily.
Success & Support
Helcim is known for our amazing customer service! If assisting merchants with their payments needs, learning about their businesses, and sharing feedback with the wider team gets you excited then this might be the role for you.
Software Development
Work on the latest payments software and hardware solutions while constantly raising the bar in terms of user experience. Software developers at Helcim have a direct impact on how thousands of merchants get paid.
Sales & Partnerships
Build relationships with key businesses to share Helcim with the world. You'll be a key advocate for our mission and drive the growth of the business.
Data Science
Keep everyone informed and working towards shared goals by providing strategic insights for everyone on the Helcim team. As a data-driven organization your insights will be instrumental in shaping decisions.
Operations
Our operations teams are made up of diverse functions including project managers, office management, people and culture, and legal that keep Helcim executing at a high bar.
Finance
Play a key role in any number of core business functions from payroll, accounts payments, financial reporting, and treasury operations. The collaborative Finance Team keeps the company fiscally strong and oversees the flow of commerce from our merchants.
Design
Support the growth of Helcim by creating strong designs across the company. Good design improves customer experience and changes customer behavior which has a direct impact on how a business experiences Helcim.
Marketing
Help more businesses discover Helcim and drive our brand forward. Whether you're working in digital ads, events, SEO, content, email, or web there's an opportunity to have a big impact on our growth.
Trust & Safety
The guardians of Helcim. Review new merchant applications and apply your stellar judgment to thwart the bad guys. If you're curious, always learning, and are excited by the opportunity to tackle new challenges every day, you can thrive with this team.
Frequently asked questions.
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First, we're excited to hear you want to work at Helcim! Online applications are the best way to get your resume in front of the right people, follow the instructions on our website and smash that 'Apply Now' button.
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Due to the high number of applications we receive we're not able to respond to everyone, but we do encourage you to apply again if you see another position that interests you.
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We'll start most processes with a quick video interview to learn more about you and answer any immediate questions that you might have. This isn't a recruiter interview, you'll actually meet with either the Manager or one of your potential team members.
From there most positions require the completion of a challenge related to the role, for Developer roles you'll be invited into the office to work through the challenge with members of our Development Team. Other departments will issue take home challenges that you can work on in your own time.
Finally we hold an in-person interview with key team members you would be working with. Remember this is your chance to interview us too! We encourage you to come to the interview with any questions you would like us to answer for you.
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Vacation at Helcim starts at three weeks plus additional time off in December to rest and recharge.
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To help launch our team members into this phase of family life we have some additional benefits in place including salary top for the birthing parents and a bonding break for non-birthing parents.
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Our health benefits program kicks in on day 1 and includes health, dental, and insurance coverage.
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Deep breaths, we know what it's like to have those first day jitters. Feel confident knowing we asked you to join the team because we saw the potential for you to be great at what you do and contribute to our team.
At Helcim, we want to welcome you to the team and give you the knowledge you need to succeed. You'll most likely be joined by other new Helcim members who are also starting their career journey with us, together you'll go through our two week onboarding program as you learn more about our industry and your new position on the team. New team members join their managers and close team members for a first day lunch to give them an opportunity to socialize and ask questions outside of the more formal training sessions. The first few weeks can feel overwhelming, but everyone at Helcim is here to help support you as you go through the process.
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Helcim HQ is located in the Eau Claire neighborhood in downtown Calgary. We're right next to the river valley with access to lots of pathways, restaurants, coffee shops, and transit options. Team members get to work by foot, bike, rollerblades, bus or CTrain, and car.
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