Our mission is to build the world’s most loved payments company, and we need talented people like you to do it.
We’ve got big goals for the future, including building a platform that allows businesses to run their entire organization from one place. When you join the Helcim team, you can see how your work makes an immediate impact on small businesses. One day, every new business will begin with an idea and a Helcim account. Join us and help make them happen.
Our core values are the foundation behind our decisions, actions, ideas, and thoughts. They form our identity and keep us connected – we stick to what we think is right over what is easy and, as a result, we’ve attracted like-minded people full of passion, integrity, and talent.
We build things ourselves, and we build them well. We use technology and our creativity to overcome challenges that would seem beyond our size. We invent our way out of problems, improve what is already there, and we never stop dreaming of better.
We earn trust by striving to be our best selves and lifting those around us. We recognize that trust is hard to earn, easy to lose, and tested continuously over time, so we make trust our way of life.
We believe that the right decisions are usually the harder ones. We embrace the challenge and endure when others quit. We choose what is difficult and make ourselves resilient so we can persevere.
We are stronger because of our collective passion, intelligence, and fellowship. We believe great teams can accomplish great things, and we ask the very best of each other. Together we create our future.
At Helcim, we’re all working towards a common goal. But we know different people have different roles to play in helping us get there. This is why we focus on promoting our team from within and providing advancement opportunities for all types of career goals. When you join Helcim, you get to define your career. Whether you want to advance as an individual contributor or move to a management role, we have opportunities for all types of people. We’re growing quickly, and we want you to grow with us.
Every team member is granted stock options, giving you ownership of our shared success.
We know that you’ll perform best when you are happy and healthy. This is why every Helcim Team member receives full benefits including health, dental, and vision.
Take a break when you need it. All team members get generous paid vacation time.
Team members spearhead initiatives to give back to the community throughout the year. So you can give back to the causes that mean the most to you.
You’ll have plenty of opportunities to expand your knowledge. Take part in a team book club, borrow books from our lending library, or attend a lunch and learn.
Get to know your team at company events including pub nights, BBQs, and community events. There are plenty of opportunities for everyone to get to know each other better.
Our head office is located in the heart of downtown Calgary. With easy access to the river valley, restaurants, parks, and transit.
Transparency, low rates, smart tools and amazing service! Many merchants have been dragged through the mud by their prior processor, with hidden fees, contracts, and terrible service. We’ve built our reputation on being the opposite. We care about building long-term relationships with our merchants - which means offering you the payment service you’ve been looking for.
Have more questions? Email or give us a call. Our in-house team of Helcim Merchant Experience Specialists is here to share their knowledge, answer your questions and point you in the right direction. No commissions, no pressure.
If your business is looking for a better way to accept credit and debit cards online or in-person, then Helcim is the payments company for you. Helcim offers a wide range of payment tools and software solutions to make it faster and easier for you to get paid.
No! We want to help small businesses grow and thrive, so there are no monthly fees. Your Helcim account allows you to process both in-person and online payments with great low processing rates. You also get full access to all of our merchant tools and benefit from our amazing customer service team.
For Visa, Mastercard, Amex and other card-brands, we offer Interchange Plus pricing to give you complete transparency and greater savings. By passing the base cost directly to you and only charging for a single markup, Interchange Plus pricing gives you significant savings. By knowing our cost as well as our markup, we promote a fully transparent partnership which means no surprises on your monthly statement!
To calculate your rates for in-person and online transactions, you can visit our pricing page.
Yes! And there is no need to call and renegotiate rates. Our Interchange Plus margin automatically decreases the more you process, helping you save even more.
You can view our complete volume discounts on our pricing page.
No! You can close your account anytime without any penalty and there are no hidden fees. You never again have to worry about setup fees, termination fees, quarterly fees, PCI & non-compliance fees, customer service fees, or bank deposit fees.
Deposits will appear in your bank account within 2 business days, depending on the time of day that your transactions are settled. Transactions processed over the weekend or bank holidays are initialized for deposit on the following business day. Your daily transactions are batched together, and deposited to your bank account net of processing fees.
The Helcim Shop is built right into your account dashboard, and is accessible immediately after signing up. You can order card readers, stands, printers and more directly from there.
Shipping is free and takes 2-3 business days via FedEx or UPS ground. Any equipment purchases are charged to your bank account on file. We do not currently offer rentals nor payment plans.
No! You can use your existing bank account, provided by your financial institution or credit union. Sole proprietors can use a personal bank account. Incorporated business and partnerships are required to use a business bank account
Law firms and other businesses that require separate trust and operating bank accounts are able to customize the flow of deposits and fees to meet their needs.
How does signing up work?
You can sign up directly on our website using your computer or mobile phone. There is no need for complicated paperwork nor signatures. The signup form takes as little as 5-minutes, asking you to enter basic information about your business, address and contact information.
Once you create your Helcim account, you can begin using it right away! Get started here.
No! You can close your account anytime without any penalty and there are no hidden fees. You never again have to worry about setup fees, termination fees, quarterly fees, PCI & non-compliance fees, customer service fees, or bank deposit fees.
Deposits will appear in your bank account within 2 business days, depending on the time of day that your transactions are settled. Transactions processed over the weekend or bank holidays are initialized for deposit on the following business day. Your daily transactions are batched together, and deposited to your bank account net of processing fees.
The Helcim Shop is built right into your account dashboard, and is accessible immediately after signing up. You can order card readers, stands, printers and more directly from there.
Shipping is free and takes 2-3 business days via FedEx or UPS ground. Any equipment purchases are charged to your bank account on file. We do not currently offer rentals nor payment plans.
No! You can use your existing bank account, provided by your financial institution or credit union. Sole proprietors can use a personal bank account. Incorporated business and partnerships are required to use a business bank account
Law firms and other businesses that require separate trust and operating bank accounts are able to customize the flow of deposits and fees to meet their needs.
How does signing up work?
You can sign up directly on our website using your computer or mobile phone. There is no need for complicated paperwork nor signatures. The signup form takes as little as 5-minutes, asking you to enter basic information about your business, address and contact information.
Once you create your Helcim account, you can begin using it right away! Get started here.
Our in-house team of Merchant Experience Specialists are here to share their knowledge, answer your questions and point you in the right direction. No commissions, no pressure.
New to accepting card payments? Many of our merchants are first time business owners who are unfamiliar with the industry. We take the time to help you understand how it all works as well as how to avoid common pitfalls.
Toll-Free: +1 (877) 643-5246
Suite 400 – 440 2 Ave SW
Calgary, Alberta T2P 5E9
Suite 4200 – 701 5th Avenue
Seattle, Washington 98104
