American Express Opt-Blue is a program for merchants that provides three advantages over traditional Amex acceptance:
Helcim has been offering American Express Opt-Blue to US merchants since 2014. We're now excited to be introducing Opt-Blue to Canadian merchants at the end of October 2016!
Please reach out to us for more information, or check out the frequently asked questions below:
No. If you already have an American Express merchant ID and want your Amex arrangement to remain unchanged, that is not a problem. Merchants can continue providing us with their Amex merchant ID to add-on to their merchant account however, merchants that want to take advantage of the combined bank deposits and new rates can switch to Opt-Blue.
Yes. Traditionally, American Express takes 3-5 business days to deposit funds, as opposed to Helcim's 1-2 business days. Since Amex Opt-Blue deposits are combined with Visa, MasterCard and Discover deposits, merchants will be receiving their combined funds much faster.
Yes. American Express is currently limiting Opt-Blue to merchants processing less than $500,000 of American Express transactions per year. We expect this limit to be increased over time. For now, merchants processing over this yearly amount will need to continue receiving their merchant ID and deposits from American Express directly.
American Express currently prohibits us from displaying these interchange rates directly on our website. However, we can provide these to merchants directly. Simply give us a call, online inquiry or email and we will send you the Opt-Blue interchange rates.
New merchants should simply use our online application form, found here. Existing Helcim merchants should reach out to our support team and ask to be switched to the American Express Opt-Blue acceptance program.
Helcim is a US and Canadian credit card processing company. We believe in a transparent approach to business and we are passionate about educating merchants and business owners on the world of payments. We use our blog to share news, educate and dig deeper into topics that we find interesting. You can reach us anytime at email@example.com or join the conversation in our comments section.