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Introducing the Merchant’s Guide to Credit Card Processing

Understanding Payments

Introducing the Merchant’s Guide to Credit Card Processing

Now anyone who is looking to get a complete overview of how payment processing works or wants to know what goes into selecting a payment processor can download our comprehensive free guide to Understanding Payments.

By Radu Georgescu on Apr 8, 2019
Pull Annual Sales Tax Reports from Your Helcim Account

Using Helcim

Pull Annual Sales Tax Reports from Your Helcim Account

Helcim merchants are now able to pull a sales tax report that includes the sales tax data for a full calendar year.

By Miranda Russell on Jun 28, 2019
Have You Heard of the Overpayment Scam?

Understanding Payments

Have You Heard of the Overpayment Scam?

We’ve noticed a recent resurgence in popularity for the Overpayment Scam. The con involves fraudsters paying for a purchase with a stolen credit card, then requesting that you either forward some of the funds to a third-party or refund the purchase to a different form of payment.

By Chris Reid on Jul 22, 2019
What Does a Product Designer Really Do?

Inside Helcim

What Does a Product Designer Really Do?

As the Helcim Team has worked through the most recent updates to our software and user interface, I have been forced to think about the role of product designers in an organization.

By Rodolfo Ferro Casagrande on Oct 4, 2019

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Choosing a Payment Processor

The Top 5 Tricks & Misleading Techniques Used by Credit Card Processors

Many credit card processing companies use sneaky tactics to trick merchants into bad deals. Here are the top five.

By Nicolas Beique on Jun 9, 2016
Introducing the Merchant’s Guide to Credit Card Processing

Understanding Payments

Introducing the Merchant’s Guide to Credit Card Processing

Now anyone who is looking to get a complete overview of how payment processing works or wants to know what goes into selecting a payment processor can download our comprehensive free guide to Understanding Payments.

By Radu Georgescu on Apr 8, 2019
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Choosing a Payment Processor

The Top 5 Tricks & Misleading Techniques Used by Canadian Credit Card Processors

Be aware that many Canadian payment processors often trick their merchants into bad deals.

By Nicolas Beique on Oct 12, 2016
Pull Annual Sales Tax Reports from Your Helcim Account

Using Helcim

Pull Annual Sales Tax Reports from Your Helcim Account

Helcim merchants are now able to pull a sales tax report that includes the sales tax data for a full calendar year.

By Miranda Russell on Jun 28, 2019
Have You Heard of the Overpayment Scam?

Understanding Payments

Have You Heard of the Overpayment Scam?

We’ve noticed a recent resurgence in popularity for the Overpayment Scam. The con involves fraudsters paying for a purchase with a stolen credit card, then requesting that you either forward some of the funds to a third-party or refund the purchase to a different form of payment.

By Chris Reid on Jul 22, 2019
Best Practices for Card-Not-Present Transactions

Understanding Payments

Best Practices for Card-Not-Present Transactions

There are a few best practices you can follow to help protect your business from inadvertently processing a fraudulent card-not-present transaction and to help protect your business and your customer’s personal information.

By Miranda Russell on Apr 25, 2019
Working in Payments is Awesome

The Helcim Vlog

Working in Payments is Awesome

On the surface, you might wonder how working in the payment processing industry could be exciting. Talking about credit and debit cards, Visa and Mastercard, interchange rates and bank reconciliation wouldn’t seem like a very popular conversation at a cocktail party. But I want to scratch past the surface and show how payment companies operate in a unique place in the world of business.

By Nicolas Beique on May 20, 2019
Visa Debit

Understanding Payments

How Visa Debit Works in the US vs. Canada

Visa Debit includes the added benefits of credit cards, including purchase protection and the accessibility of online payments, while still allowing consumers to pay for purchases directly from their bank account.

By Zachary Nickerson on Jun 14, 2018
Card Brands Now Require CVV Security Code

Payments News

Card Brands Now Require CVV Security Code

To help combat the occurrence of fraud, Visa now requires the CVV to obtain transaction authorization for all manually keyed in transactions.

By Radu Georgescu on Sep 27, 2018
SKUs, UPCs, and PLUs

Small Business Center

Making Sense of a SKU vs. UPC vs. PLU

Product codes are not all equal, the different codes are used to differentiate different product characteristics and are assigned by different organizations depending on the function of the code.

By Miranda Russell on Jul 24, 2018

The Helcim Blog

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Why We’re Switching to an Agile Approach to Software Development

Inside Helcim

Why We’re Switching to an Agile Approach to Software Development

To improve how we deliver changes to our software, we are going to move away from making changes on a case by case basis and instead approach new features and software improvements using Agile development.

By Sarah Johns on Oct 4, 2019
What Does a Product Designer Really Do?

Inside Helcim

What Does a Product Designer Really Do?

As the Helcim Team has worked through the most recent updates to our software and user interface, I have been forced to think about the role of product designers in an organization.

By Rodolfo Ferro Casagrande on Oct 4, 2019
Coming Soon! New Helcim User Interface

Inside Helcim

New Helcim User Interface

In mid-September, we released a new UI (user interface) and a major user experience upgrade to our merchants.

By Jeff Merkel on Sep 1, 2019
A Summary of High Output Management by Andy Grove

The Helcim Vlog

A Summary of High Output Management by Andy Grove

By Nicolas Beique on Aug 14, 2019
CFIB and Mastercard Discontinuing Preferential Interchange Agreement

Payments News

CFIB and Mastercard Discontinuing Preferential Interchange Agreement

Mastercard has announced that they are ending their preferred interchange rates for merchants who are a member of CFIB (the Canadian Federation of Independent Businesses) according to a recent update from the organizations.

By Miranda Russell on Aug 14, 2019
How Online Payments Can Benefit Small Businesses

Small Business Center

How Online Payments Can Benefit Small Businesses

Businesses of all sizes can benefit from offering online payment options for their customers

By Jeff Merkel on Aug 2, 2019
Have You Heard of the Overpayment Scam?

Understanding Payments

Have You Heard of the Overpayment Scam?

We’ve noticed a recent resurgence in popularity for the Overpayment Scam. The con involves fraudsters paying for a purchase with a stolen credit card, then requesting that you either forward some of the funds to a third-party or refund the purchase to a different form of payment.

By Chris Reid on Jul 22, 2019
Your Interchange Fee Questions Answered

Understanding Payments

Your Interchange Fee Questions Answered

Here are some common questions related to the interchange fee that can help you better understand the payment processing fees your business is paying.

By Miranda Russell on Jun 28, 2019
Pull Annual Sales Tax Reports from Your Helcim Account

Using Helcim

Pull Annual Sales Tax Reports from Your Helcim Account

Helcim merchants are now able to pull a sales tax report that includes the sales tax data for a full calendar year.

By Miranda Russell on Jun 28, 2019
HelcimHCM_SINGLE_QUOTE_PLACEHOLDERs Culture and Expectations

The Helcim Vlog

Helcim's Culture and Expectations

I believe it is the CEO’s responsibility to set the tone on culture and what expectations for behavior are at the company so that every new hire has a chance to succeed and thrive.

By Nicolas Beique on Jun 2, 2019