Helcim Certifications
Safekeeping Transactions
Providing secured transaction solutions is at the core of Helcim's operations. By creating a trusted system, we have enabled customers to feel confident in making purchases in both online and retail environment, which has brought increased value to our merchants and partners.
PCI-DSS Level 1 Certified
» Helcim PCI-DSS Level 1 Service Provider Certificate
The Payment Card Industry Data Security Standards (PCI-DSS) is a crucial part of our policies that safeguard our card-holder data.
PCI DSS is a security program developed by major credit card companies in order to safeguard card holder data and prevent the theft or loss of such information. Among its many requirements, it dictates physical security requirements, server security requirements, coding practices and the requirements for passing card-holder data through our systems towards major banking networks.
It's important for merchants to choose a payment processor who is listed as a PCI-DSS Level 1 service provider. This ensures that the provider has been approved by the PCI Security Standards Council and the major card brands to offer card processing services. Helcim is proud to be certified service provider for the following major card brands:
- Visa - Card Holder Information Protection (CISP)
- MasterCard - Site Data Protection (SDP)
- Discover Network - Discover Information Security & Compliance (DISC)
- American Express - Data Security Operating Policy (DSOP)
For more information on the Payment Card Industry Data Security Standards, please visit:
Employee Information Access
Part of Helcim's compliance requirements is the validation of its information security policies and its practices throughout its organization. Access to sensitive information is strictly limited among Helcim staff. In general, employees do not have access to transaction databases in live environments. To provide technical support to our merchants, support teams can generate transaction history reports, but these reports are required to be specific tied to support tickets. Events which require complete card numbers must be escalated to certified tech supervisors and always transmitted in a secured environment. Helcim also enforces internal password policies that go beyond the PCI-DSS requirements.
