Give us your feedback!

100% anonymous and appreciated!

All of us at Helcim are passionate about offering our merchants a great service experience. However being only on one side of things, it can sometimes be difficult to truly understand the ups and downs experienced by our merchants, their customers, potential clients, developers, partners and online visitors.

This is why we encourage everyone who has come across our company to provide us with feedback so that we can continue to improve as a company. All feedback is anonymous.

Feedback Suggestions:

• Features wish-list
• Ideas for new platforms and services
• past technical difficulties or billing issues
• Comments on our advertising efforts
• Shopping carts that should be made compatible with us
• Service testimonials
• Praise or criticism of a specific staff member
• Concerns that stopped your from applying with us

Please note: For technical support, please contact our support department directly. This online tool is to provide general feedback to the Helcim staff and not to resolve pending issues.