Ingenico i5100 & 3050 PINPAD

Advanced Settings

Support - Ingenico i5100

Accessing Menu Driven Prompts

  • Press [F3]
  • To scroll to the next set of options press [F1]
  • Select the # that corresponds to the menu option of choice. The options are:
  1. SALE
  2. GIFT (Not Applicable)
  3. SETTLEMENT
  4. REPORTS
  5. OTHER
  6. FORCE
  7. RETURN
  8. CHECK (Not Applicable)

Add Clerk (Server)

  • Press [ADMIN]
  • Press [1] CLERK MENU
  • Press [1] ADD ID
  • Enter clerk ID, press [ENTER]
  • Enter clerk name, press [ENTER]
  • Select [YES] (add another) or [NO] (exit)

Delete Clerk

  • Press [ADMIN]
  • Press [1] CLERK MENU
  • Press [2] DELETE ID
  • Select ALL (delete all clerks) or ONE (delete one) clerk ID
  • For ALL, select [YES] to confirm
  • For ONE, enter clerk ID, press [ENTER]

Print Clerk ID List

  • Press [ADMIN]
  • Press [1] CLERK MENU
  • Press [3] PRINT ID LIST

Creating Alpha Letters

  • Press the # that corresponds with the letter that needs to be entered
  • Press [ADMIN] until the letter appears
  • To proceed to the next letter begin again

Changing Terminal Default Password

  • Default out-of-the-box terminal password is: 123456
  • Press [ADMIN]
  • Press [3] Setup
  • Press [3} Password
  • Press [F2] Edit
  • Edit the password (must be 6 digits), press [ENTER]

Changing Merchant Name on Receipt

  • Press [ADMIN]
  • Press [3] SETUP
  • Press [5] MERCHANT
  • Press [1] ID SETUP
  • Press [F2] EDIT
  • Change DBA to desired name
  • Press [ENTER]

Changing Merchant Address and Receipt Footer

  • Press [ADMIN]
  • Press [3] SETUP
  • Press [5] MERCHANT
  • Press [3] RECEIPT
  • Press [F3] NEXT to select receipt line
  • Press [F2] EDIT
  • Change desired information
  • Press [ENTER]

Outside Line Prefix

  • Press [ADMIN]
  • Press [3] SETUP
  • Press [2] COMMS.T
  • Press [F3] NEXT to select ACCESS #
  • Press [F2] EDIT
  • Change desired information
  • Press [ENTER]

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The Helcim name and logo are trademarks of Helcim Inc. The Interac name and logo are trademarks of Interac Inc. The Visa and MasterCard logos are trademarks of Visa International and MasterCard International Incorporated. Other tradenames may be trademarks of their respective owners. Helcim is a registered MSP/ISO of the Canadian branch of U.S. Bank National Association and GE Money. New applicants are subject to conditions and approval of the application by Helcim and its partnering banks.