Accepting American Express Payments

Amex is a popular card used by customers around the world. Customers using Amex tend to make larger purchases, with many Amex cards used for business and corporate purchases. While some small businesses refuse to accept Amex because of higher costs, accepting this card allows you to capture the customers who prefer Amex.

Merchants who are already accepting American Express can provide their Amex Merchant ID upon signup. Your American Express Merchant ID will remain the same, and Helcim will simply take over the role of authorizing your American Express payments.

Accepting Japan Credit Bureau (JCB) Cards

The Japan Credit Bureau (JCB) is a Japanese credit card network. Although the network is not as popular in North America as Visa and MasterCard, JCB is widely accepted worldwide. JCB operates through the American Express network and allows you to serve more customers globally.

American Express OptBlue®

Canada Merchants processing less than $500,000 per year in American Express transactions may be eligible for the American Express OptBlue program. Standard Amex OptBlue wholesale discount rates apply, with 0.45% + 18¢ Helcim Cost+ markup for retail merchants and 0.65% + 35¢ for virtual terminal merchants. Our Cost+ margin is reduced as your processing volume increases, see our pricing page for more details.

Please note that some industries do not qualify for the Amex OptBlue registration and need to signup with Amex directly on their website.

American Express OptBlue Wholesale Discount Rates

Industry Transaction Size Rate
AMEX RETAIL <= $500 1.60 %
AMEX RETAIL > $500 2.00 %
AMEX SERVICES <= $500 1.60 %
AMEX SERVICES > $500 2.00 %
AMEX RESTAURANT <= $200 1.60 %
AMEX RESTAURANT > $200 2.40 %
AMEX MAIL ORDER & INTERNET <= $500 1.60 %
AMEX MAIL ORDER & INTERNET > $500 2.00 %
AMEX HEALTHCARE <= $500 1.60 %
AMEX HEALTHCARE > $500 2.00 %
AMEX B2B/WHOLESALE <= $1,000 1.60 %
AMEX B2B/WHOLESALE > $1,000 2.00 %
AMEX T&E <= $1,000 1.60 %
AMEX T&E > $1,000 2.40 %
AMEX PREPAID <= $200 1.60 %
AMEX PREPAID > $200 2.00 %
AMEX OTHER <= $500 1.60 %
AMEX OTHER > $500 2.00 %
Assessments and Association Fees  
AMEX NETWORK FEES
Applies to all transactions.
0.1356%
AMEX INTL CROSS BORDER FEE
Applies to all international transactions.
0.4520%
AMEX KEYED FEE
Applies to all manually keyed transactions.
0.339%
AMEX ACCESS FEE
Only applies to merchants who were actively processing with American Express prior to converting to OptBlue.
0.339%