Digital glob with connected fraud dots
  1. The Helcim Blog
  2. Merchant Guides

Reducing Fraudulent Credit Card Transactions With The Helcim Fraud Defender

Author Image

Nic Beique | April 22, 2018

“Using the Helcim Fraud Defender is an excellent and simple step you can take to reduce the risk of fraudulent transactions and chargebacks.”
1 min read
Content

    Help Better Protect Your Business

    The Helcim Fraud defender looks at seven transaction factors, including the IP geolocation of the customer, the bank's location, the addresses of the order, the transaction history, and others (more information here).

    For each of these factors, it provides a score from 1 to 10. The Helcim Defender will then provide an overall score for the transaction based on the results of the 7 factors. A score of 1 means that the transaction is likely at a very high risk of being fraudulent, while a score of 10 means that the transaction is likely much less risky. The Helcim Fraud Defender tool reduces your workload by gathering this data and calculating risk factors for you.

    How To Use It

    One way to use the Helcim Fraud Defender is through your Helcim account portal. You can select a credit card transaction and manually click on the "Analyze Risk" risk button. From there, you can decide whether to keep the transaction or reverse it.

    You can also set the Helcim Fraud Defender to automatically review ecommerce transactions. These are transactions processed online or through the API with an e-commerce indicator. For these transactions, you can set a score threshold. Any transaction below this score will automatically be reversed, and a DECLINE transaction message is sent to the customer at the time of the transaction.

    Finally, you can also make an API call to the Helcim Fraud Defender with any transaction ID in your processed history. The API will return detailed information about each factor and score level, as well as bank BIN information on the credit card.

    Getting Started

    Using the Helcim Fraud Defender is an excellent and simple step you can take to reduce the risk of fraudulent transactions and chargebacks. The tool is included with every Helcim account at no extra charge - contact us or sign-up today.

    It's time to feel good about your payments.

    Sign up instantly with no paperwork or commitments.

    Get started now

    Service with a :)

    We’re always willing to help.

    New to accepting card payments? We take the time to help you understand how it all works so you can make the best decisions for your business.

    • Speak to a real person
    • Get help fast
    • Experts you can trust
    • No commission = no pressure
    Show more

    Have us contact you.

    Contact name cannot be blank
    Business name cannot be blank
    Please provide a valid email address
    Phone number cannot be blank
    Time Preference cannot be blank

    The form was sent successfully!