Self-Service Customer Portal.
Take your customer experience to the next level with easy self-service tools. The portal lets your customers log in and view their order history and update their information or payment details.
Fully Hosted for Easy Setup
No need to set up a website or complicated servers. Simply point customers to your branded landing page and let them log in, or even register. You control their access and content, no programming required.
Give Customers 24/7 Access
With a self-service customer portal, your customers can interact with your business even when you're not available. They can use the portal to review invoices and their purchase history, add or edit their personal or payment information or access videos, tutorials, and other resources, that you've added for their convenience.
Self-Service Made Easy.
Let Your Customers Update Their Information
Take your customer experience to the next level by allowing your customers to make payments, review their order history, check on their recurring plan, and update their personal information and payment details whenever it is convenient for them.
Control What Your Customers Can See and Do
You have full control over what information they can view and what they can modify. You also control whether the portal can be used by customers to make payments, and which payment methods can be used.
Fully Branded to You, No Programming Needed.
Customize your customer portal, so it feels like an extension of your brand. Easily edit and update your fonts, logo, and colors to reflect your company and offer a consistent experience to customers wherever they interact with you.
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Prioritize Security
Keep your customer portal secure with customizable password requirements. Determine password complexity, set expiry time-frames, and how often passwords can be re-used. You can even set session timers, requiring users to log in again after a determined time has elapsed.
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Customize the Look and Feel
Make your customer portal feel like a natural extension of your business by adding your logo and changing colors and fonts to reflect your brand. For further customization, you can even modify the portal's CSS (cascading style sheets).
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Get Invoices Paid Faster
The Self-Service Customer Portal gives your customers the option to log in and pay for invoices as they receive them. They can also review their order history, so they don't need to call you to resolve simple questions.
Helcim's Powerful Payments are Built-In.
As with all of our tools, payments are central to the experience. Even with online payments, you benefit from Helcim's lower rates and fast deposits.
FAQ.
You Deserve Better Payments.
Lower Rates. Better Tools. Amazing Service.
- Easily Sign Up in Minutes
- No Hidden Fees or PCI fees
- Interchange Plus Pricing
- No Contracts or Commitments
- Deposits in 1-2 Business Days
- Friendly Service via Telephone or Email