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Helcim raises $53 Million Series C to bring fair payments to businesses

Welcome to Helcim

Thank you for choosing Helcim as your payment partner! We're so excited to help you get started accepting payments with your new device.

What are you setting up today?

Helcim Smart Terminal side view showing power button

Step 1

Ensure your device has power and turn it on by pressing the button on the left side of the device.

Helcim Smart Terminal Wi-Fi setup screen

Step 2

Connect to your preferred Wi-Fi network. If this is your first time logging in, complete the setup wizard to configure your device. Once completed, your device will reboot and automatically update to the latest version of the Helcim app.

Helcim Smart Terminal on display platform

Step 3

Log in to your Helcim account and process your first payment!

To learn how to take your first payment without transaction fees, click here .

Need more help?

Watch this walkthrough to get started with your new Helcim Smart Terminal.

Helcim SIM Card illustration

Setup your Mobile Data Plan for your Smart Terminal

Step 1: Install the SIM Card

Power off the terminal, remove the back cover and battery, insert the Helcim SIM into Slot 1, reassemble, and power on. Need help? Watch the SIM installation video.

Step 2: Activate the Data Plan

On your device, go to More > Settings > Hardware Settings > Network and turn Mobile data plan ON. Follow the prompts to activate.

Step 3: Enable Mobile Data

Restart the terminal, then return to Settings > Hardware Settings > Network > Internet connectivity and toggle Mobile data ON. You should see the 4G/LTE icon once connected.

Step 1

Download the Helcim Point of Sale app from the links below.

Using the Helcim Card Reader Gen 3? You can skip the app for now and process custom-amount transactions right away using Standalone Mode.

Download on the App Store Download on the Mac App Store Get it on Google Play Get it from Microsoft
Helcim Point of Sale app on a tablet

Step 2

To pair your card reader with the Helcim POS App, open your app and click the connectivity icon at the bottom. Then choose the hardware type you'd like to pair.

If it's your first login, just follow the on-screen setup prompts.

Helcim Card Reader with payment screen
Helcim Card Reader keypad device

Step 3

Once connected, you're ready to take your first payment. To help you test things out, your first $5 transaction is on us.

Welcome to Helcim!

We're always here to help

Whether it's for your equipment or for your Helcim account, you can quickly talk to a real person who actually cares about you and your business. Our amazing Support Team will help you get it running.

[email protected] 1-877-643-5246

For more tutorials and user guides, visit our Helcim Learning Center.