Welcome to Helcim.
Thank you for choosing Helcim as your payment partner! We’re so excited to help you get started accepting payments with your new device.
What are you setting up today?
Thank you for choosing Helcim as your payment partner! We’re so excited to help you get started accepting payments with your new device.
What are you setting up today?
Ensure your device has power and turn it on by pressing the button on the left side of the device.
Connect to your preferred Wi-Fi network. If this is your first time logging in, complete the setup wizard to configure your device. Once completed, your device will reboot and automatically update to the latest version of the Helcim app.
Log in to your Helcim account and process your first payment!To learn how to take your first payment without transaction fees, click here.
Watch this walkthrough to get started with your new Helcim Smart Terminal.
Step 1
Contact our Help team at +1 (877) 643-5246 to activate your SIM card.
Step 2: Install the SIM card
Update your device, power off the Smart Terminal, and remove the back cover and battery. Insert the Helcim SIM into Slot 1 (left side), reassemble, and power on. Need a visual guide? Watch this step-by-step SIM installation video.
Step 3: Enable or disable mobile data
Go to Hardware Settings > Network Settings, then toggle Mobile Data ON/OFF as needed.
Download the Helcim Payments App from the links below.
Pair your reader with the Helcim Payments App by clicking the red card reader icon and choose the terminal you have purchased. Alternatively, if this is your first time logging in, follow the first time setup guide the app presents you.
Process your first payment! To learn how to take your first payment without transaction fees, click here. Welcome to Helcim!
Whether it's for your equipment or for your Helcim account, you can quickly talk to a real person who actually cares about you and your business. our amazing Support Team will help you get it running.
For more tutorials and user guides, visit our Helcim Learning Center.
New to accepting card payments? We take the time to help you understand how it all works so you can make the best decisions for your business.
