Thousands of Businesses Trust Helcim with Their Payments.
Businesses sign up with Helcim for our fast, easy and affordable payments. Trust is why they stay.
See What the Industry Says.
"It’s hard to say you’ll find a merchant services provider that includes as many capabilities as Helcim. With the Helcim Commerce platform, in particular, you have more features than just credit card processing—plus, you have access to all of your information and functionalities in one place."
"Helcim provides credit card processing the way small businesses need it: with complete transparency. All of its pricing is clearly spelled out on its website and if anything confuses you, the company provides a host of online tutorials and how-to guides."
"Helcim scores an excellent 5 out of 5 stars and qualifies as one of the best overall merchant account providers in the industry. They earn our highest recommendation, and we encourage you to check out what they have to offer."
Top Ten Reviews
"Helcim is one of the most user-friendly merchant services providers on the market, and its monthly billing schedule allows you to terminate the service swiftly if it’s not working for you... It also offers a very competitive pricing offer, making it one of the most cost-effective solutions for SMBs... All this makes Helcim one of the best credit card processing services we reviewed."
"With their transparent pricing and stellar reputation, you really can’t go wrong with Helcim. If you’re a smaller merchant processing less than $2,500/month then there are cheaper options for you, but other than that there really isn’t much to complain about with these guys."
"Helcim isn’t shy about disclosing their prices and fees. On top of this, they are reasonably priced. Retail stores pay one of the lowest transaction costs in the market, without having to worry about a monthly minimum."
"Helcim has much to offer brick-and-mortar and online merchants alike. With its comprehensive suite of processing services available month-to-month along with transparent rates and fees, there’s plenty to celebrate."
"With a built-in merchant account and those transparent processing rates Helcim gets off to a great start, but the system is also wonderfully easy to use."
"Helcim does a nice job letting merchants know upfront what it may cost to process credit cards. With their useful tools and breakdown of each fee, merchants can have a good idea of how much it will cost them to remain competitive and accept credit cards today."
Fantastic service. This company knows their stuff. ALWAYS prompt service. And super helpful and friendly. I’ve been using them for five years. Exceptional service. Still in love with Helcim.
I am Loving Helcim and the amazing support I get on the phone every time I call in. Out of all the online platforms I have used, Helcim has been the most accessible when I need assistance.
Great customer service and very reliable. I must mention that they are HONEST. I try to tell everyone about Helcim. Please keep up the good work...we appreciate it!
Going on 5 years with Helcim. They had the best rates when we started using them. We have occasionally been offered slightly better rates by competitors. None of these competitors were completely transparent though and on further investigation we've found most were likely to charge more or the same as Helcim. Service and support has always been great.
The industry is filled with crooked sales people and it is hard to trust any company but I have not had any issues with billing from this company and would not hesitate to recommend them to another business.
Transparent and competitive. I’m generally the type of person that will consider other offers and opportunities to “switch” and get a better rate. Those thoughts are few and far between with Helcim. They’ve been excellent to work with and I have never felt any “pressure sales” tactics.
We have used Helcim as our payments processor for over three years now and have always been 100% satisfied by the terms and the service...The initial attraction was the month-to-month contract. We stay long-term with Helcim because we want to, not because we have to.
I have been in business for 22 years and have had many credit card processors. Unfortunately, I learned the hard way that the sales reps for many of these outfits are on the same level of used car salesmen, so I’d end up paying much more than I was led to believe. Last year I got fed up and did my research and contacted Helcim. It was an absolute pleasure dealing with Helcim! So slimy salesperson, straightforward pricing, and terrific customer service! I don’t usually write reviews, but thank you Helcim for being a straight shooting credit card processor that will save me about 25% form my previous processor.
If you are considering credit card processing for the first time, do yourself a favor and research Helcim. Call them and speak with someone for a while, read the agreements. If you are still on the fence, compare them with any of their competitors. If you’ve been stuck with something in a blakc hat, realize that there is an alternative and its probably worth the effort to switch. My cynicism has been increasing the longer I live. It has been really refreshing to find a group of people that seems to believe there is a better way.
A lot of companies in this industry will charge higher fees than Helcim and lock you into contracts that are confusing for merchants. This is not the case with Helcim. They have been with me since the start of my journey when I opened my business. As the business has grown, I have appreciated their ongoing support. These guys are a true champion for small business. I highly recommend Helcim!!
Helcim is hands down the best payment processor!!! Fast processing, low interchange rates, tons of extra services, amazing customer service, and tons of transparency. In an industry plagued with hidden fees, long term contracts, and some of the worst biz practices you can imagine, Helcim is a breath of fresh air.
After 4 years of using Global Payments we decided to make the switch to Helcim after reading many positive reviews. I am so happy that we did. In our 1st month we saved 50% in fees/service costs from what we were paying with Global Payments. Not only that, the customer service is amazing.
I’ve had nothing short of a wonderful experience with Helcim. They are one of the few ethical companies in the dirty business of merchant services, where it is clear what you are paying for with incredible, industry rates and top-notch service. I tell all my friends who are business owners about Helcim. You can’t go wrong. Highly, highly, recommended.
Now that I've been processing with them for a while, I can't tell you how much of a weight has been lifted because I know they actually have my best interest at heart. How often can we say that about any service providers we use?? For those businesses out there who feel like there is no good option for payments and they've been misled and overcharged, there is hope with a company like Helcim. Thank you Helcim and I will continue to recommend you to any business looking for a truly honest and affordable processor.
Reviews From Our Merchants.
Our business has used Helcim now for a year. We were making changes all around and I researched and chose them after reading numerous reviews and articles. I could not be happier. Customer service is great and even with the inclusion of the cost of the terminal in this year’s business totals, they saved us over $500 and that is a small company that is grossing about 200K on the year. Well worth investigating.
A great business processing tool with a small business feel as a company. All questions are answered promptly, and the explanations given are helpful in solving any problem so far. Our private practice appreciates you!
Physio Orthopedics and Performance
I have been with Helcim since I read a good review in an American Magazine about 4 years ago. Good clear bills and reporting. Easy to reach with questions and problems. Friendly and helpful when it comes to Compliance issues. Good price too. I get about two calls a month from other places offering cheaper rates. I don’t believe them and I like it here with Helcim.
All-Points Home Inspections LTD
Helcim is a great company to deal with. We have been using their services for almost 2 years now and their staff are knowledgeable and very friendly. I would not hesitate in recommending them.
Bootleg Bike CO LTD
Helcim allowed my company to save 55% of my credit card fees, the contract is clear, simple to understand, There are no hidden fees, the customer service is exceptional. I’m happy to work with Helcim.
The Gourmet Yukon
Excellent customer service and overall experience! Sherry, Aaron and the rest of the Helcim team are always very helpful and super-friendly with their amazing customer service. And Helcim has been the best merchant [services provider] we’ve had in our 23 years of business. We can highly recommend Helcim.
Coy Fine Art Portraits
I have been with Helcim about 2 years now. I have had excellent customer service and help from them on EVERY occasion that I needed to contact them. Recently both Jacqui and Mia went the extra mile to take care of me and make sure my process was running smoothly. I would absolutely choose Helcim again!
Transparent and competitive. I’m generally the type of person that will consider other offers and opportunities to “switch” and get a better rate. Those thoughts are few and far between with Helcim. They’ve been excellent to work with, and I have never felt any “pressure sales” tactics… Their fees are as clear as possible in the convoluted world of credit card processors. Loyalty is tough to earn from me, but they have it.
I really appreciate how easy things are with Helcim and the online payment process. It truly offers everything we need. From the immediate email confirmations to creating PDF’s as receipts for our clients. I love the interface.
In an industry plagued with hidden fees, long term contracts, and some of the worst biz practices you could imagine, Helcim is a breath of fresh air. As a busy restaurant owner where 90%+ of purchases are from cards it’s important to keep interchange fees low. I was sold on their transparency and lower than average rates but the customer service and new services always being implemented made me a true fan! I’ve been with them for 7 months and couldn’t think of anything but 5 things to say about them. I would recommend them to my Gram Gram!
Brandon K, Acorn Grill
Helcim has been an incredible partner for MMI. The commerce platform has greatly improved our efficiency in processing payments and is incredibly flexible while being very easy to use. It has also great to be able to pick up the phone and speak with someone knowledgeable within minutes, to find creative solutions to the unique challenges of our business. We highly recommend Helcim and look forward to our continued partnership.
Mennonite Mutual Insurance
Fantastic experience so far! We’ve been using Helcim for 5 months now and no issues. Their customer service is extremely helpful, their response time is quick and they seem to genuinely care about our business.
Orbit Brokers and Forwarders
I am a client with Helcim since February 2017 and the customer service is really impressive. Really happy with my decision to go with this company for merchant processing. Any issue or concern I’ve had was addressed right away and resolved quickly. This company is transparent with no hidden fees/costs. It’s all straightforward and explained, plus their credit card fees are very competitive. I would recommend Helcim to anyone!
I’ve been with Helcim now for just over 3 months. I love how responsive they are when I have a question, having reports I can read and I even added my bookkeeper and VA as users so they can just go in and get what they need. It’s so easy to use and I am so happy I made the switch.
The Canadian Coach
We have been a customer of Helcim for around 3 years now and originally processed all transactions through PayPal... We ended up moving our e-commerce business to them as well and that was smooth and painless for the most part and the fees are drastically less than the $3000+ we were paying with PayPal. I would highly recommend them as a payment processor. The industry is filled with crooked sales people and it is hard to trust any company but I have not had any issues with billing from this company and would not hesitate to recommend them to another business.
Excellent customer service! My experience has been that Helcim and it’s employees are willing to go the extra mile and they do it with a smile. I am happy with their services and highly recommend them to friends and colleagues.
Johnson Family Eye Care
Helcim Awards & Recognition.
EY Entrepreneur of the Year 2018 (Prairies Region) in the Technology Category
Recipient of the Innovation Award at the Calgary Chamber Small Business Week Awards
#91 on the Report on Business’s Ranking of Top Growing Companies
Helcim CEO Nicolas Beique was named one of Calgary’s Top 40 Under 40 for 2019
Recognized by the US News and World Report’s 360 Reviews team as a Best Credit Card Processing Company of 2020.