Helcim Logo Support & Tutorials

© Copyright 2006-2019 Helcim Inc.

All Rights Reserved.

Ingenico Telium Terminals »

Replacing the Wireless SIM Card

The terminal must be powered off before replacing a SIM card.

Turning Off the Power

1) Remove the terminal from its charging base.

2) Press the [CENTER] button below the screen, the screen should go blank

Replacing the SIM Card

1) Remove the back lid

2) Remove the SIM card

3) Slide the new SIM card in the same upper slot. The chip should be facing down towards the sensor

4) Place the lid back on

5) Turn on the terminal by press the green [OK]


Changing the APN Settings

1) Press [#]

3) Press [3] for Setup Menu

3) Press [2] for Communications

4) Press [4] for Wireless

5) Press [1] Wireless Access 1- If it is for Bell you want Access Point 3

5) Press [1] for APN

6) Enter the correct code below (for letters, press the corresponding number key and press [F] to cycle through)


Wireless Provider APN Network
Telus Mobility isp.telus.com
Bell mtrex.crs.bell.ca.ioe
Universal SIM Card m2minternet.apn (or leave it blank)


7) Once entered, press the green [OK]

8) Press red [X] to go back to welcome screen


If entered correctly, the top-left wireless bars will show 6 numbers such as "030288" instead of "Rogers"


Next Step - Testing the Connection