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Cashless Convenience: The Digital Payment Revolution

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Hannah Kennedy | November 8, 2023

“In an age where digital payments are rapidly becoming the norm, small and medium-sized business owners are grappling with a fundamental question.”
6 min read
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    In an age where digital payments are rapidly becoming the norm, small and medium-sized business owners are grappling with a fundamental question: Should I stick with traditional payment methods or venture into the world of digital transactions? In this blog, we’ll delve into the versatile world of digital payments, shedding light on its intricacies and helping you decipher if it's time to embrace digital payments for your business.

    What are digital payments?

    To put it simply, digital payments, also known as electronic payments, are transactions facilitated through credit or debit cards. These transactions can occur in person using a card reader or remotely through an online payments platform. Our recent blog on payment processing takes a deep dive into this process, offering valuable insights for anyone interested in understanding the nuts and bolts of payment processing.

    Which businesses should embrace digital payments?

    The straightforward answer is that every business, regardless of its size or industry, can reap the rewards of incorporating digital payments into their daily operations.

    Why, you ask? It's not just about keeping up with the times; it's about staying ahead of the curve. With digital payments, you can tap into a world of possibilities: more customers, boosted sales, and streamlined transactions. But the perks don't stop there.

    Imagine spending less time dealing with cash and checks, and more time focusing on what you love – growing your business. Digital payments can save you from the paperwork chaos and even help you trim some operational costs.

    So, if you're still on the fence about going digital, hang on tight, because this blog is your ticket to unlocking the potential of digital payments for your business. Settle in, and discover the different ways you can dip your toes into accepting digital payments.

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    The pitfalls of sticking traditional payment methods

    As previously discussed in this blog, sticking with conventional approaches like cash, checks, and e-transfers might cause your business to fall behind the pace of evolving trends. Beyond this, they not only eat up your precious time but also bring along their own set of challenges.

    Checks, for instance, come with the constant uncertainty of whether your customer's bank account has enough funds. Imagine a scenario where a customer walks away with your goods, only to vanish into thin air, leaving you wondering about your payment.

    And e-transfers? Well, we've all been there, right? You're left sitting, refreshing your phone, and making awkward small talk as you wait for the transfer to come through. It's an annoying inconvenience that detracts from your customers' overall experience and steals your valuable time.

    Now, let's talk about cash. It may not have the same level of uncertainty as checks, but it demands your time and attention at the end of each workday. You and your team need to collect, count, and securely store it until your next trip to the bank. Plus, there's always that nagging worry about a potential break-in on a bustling weeknight. Sure, a secure safe can help, but digital payments eliminate this risk altogether.

    Moreover, as we highlighted at the beginning of this blog, cash is losing its appeal with consumers. Think about the last time you visited a flea market. Did you find yourself racing to an ATM, shelling out withdrawal fees, and maybe even reconsidering your purchase? Or did you opt for the booth that accepted credit cards, ensuring a smoother, hassle-free transaction? Consider whether this is the kind of experience you want to offer your customers. If not, read on to discover how you can seamlessly introduce digital payments at your business, enhancing your customers' overall experience.

    Accepting in-person digital payments

    Ready to introduce digital payments at your business but aren't sure where to start? Allow us to introduce the Helcim Smart Terminal your trusty sidekick for in-person credit and debit card transactions! This all-in-one device is tailor-made for small and medium-sized businesses, providing an affordable, ultra-efficient, and user-friendly way to embrace in-person and digital payments.

    Whether you run a veterinary clinic, a bustling retail store, or an accounting office, the Helcim Smart Terminal is your answer to streamlined and secure payment processing.

    Versatility for All Business Types: One standout quality of the Helcim Smart Terminal is its adaptability to businesses of all sizes and types. Whether you're running a cozy pop-up shop or managing a well-established dental practice, it seamlessly caters to your business needs.

    Seamless In-Person and Online Payments: The modern commerce world doesn't end with in-person transactions, which is why the Helcim Smart Terminal seamlessly handles both in-person and online payments. Whether your customers are tapping their cards at your counter or making purchases from their living rooms, you're well-equipped to manage the digital era seamlessly from one device.

    Cutting-Edge Security: Trust and security are paramount when dealing with payments. The Helcim Smart Terminal integrates the latest security features to ensure the safeguarding of both your and your customers' data. With encryption, tokenization, and EMV chip technology, you can rest easy, knowing that your business and customers are protected against potential threats.

    User-Friendly: Nobody wants a complex, unwieldy payment system. The Helcim Smart Terminal is known for its user-friendly design. Its intuitive interface makes it a breeze for you and your staff to navigate, reducing training time and minimizing errors.

    William Anifowose, the owner of Jade and Dagger Tattoo, shared his thoughts on the Smart Terminal: "The Helcim Smart Terminal is intuitive to use and provides added flexibility for me to accept payments at my shop or when attending conferences and events. I've already recommended the Helcim Smart Terminal to other business owners in my community."

    Looking to branch beyond in-person payments? Let's venture into how digital payments can take your business online.

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    How to take payments online

    Helcim's all-encompassing platform is your one-stop online payment solution, offering a variety of options designed to cater to every industry. From easy-to-use payment pages to efficient invoicing tools, we've got it all covered. What's more, our exceptional Merchant Success Team stands ready to guide you through the seamless integration of these solutions, ensuring a smooth journey from initial setup to the swift approval of transactions.

    Whether it's using our Virtual Terminal for taking payments over the phone or our "pay now" email and text feature to send direct payment requests to your customers, we've got your back in simplifying payment processes and reducing the hassle of chasing overdue payments.

    Our online invoicing feature is a powerful tool designed to simplify your invoicing process and ensure smooth financial transactions. With this user-friendly platform, you can easily create, customize, and send professional invoices to your clients. It enables you to streamline your payment collection by accepting various payment methods, providing a convenient experience for your customers. Plus, you can effortlessly track invoice statuses and receive timely payments, all within the Helcim ecosystem. It's the perfect solution to optimize your invoicing and enhance your business's financial efficiency.

    And that's not all – with Helcim's online checkout feature, you can elevate your e-commerce game to the next level. Seamlessly integrate our secure and user-friendly online checkout system to provide a hassle-free experience for your customers.

    For those recurring orders or subscriptions, our platform also offers the convenience of automated payments, eliminating the need for repetitive data entry. Just set up the plan once, and you're good to go, saving time and ensuring a convenient payment experience for both you and your customers.


    With an array of tools for your business, coupled with exceptional customer support and an affordable and transparent pricing model, we offer a complete package for your payment needs. Whether you're managing online transactions or accepting payments in person, our platform is designed to make your journey smoother and more efficient.

    So, if you're ready to take the plunge into the digital payment landscape, Helcim is here to support you, offering the tools and expertise you need to succeed in the world of modern payments. Say goodbye to uncertainty and hidden fees, and say hello to a seamless and cost-effective solution that empowers your business.

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