Signing up for a Helcim merchant account is a quick and easy process. Select one of the options below to get started today!
| Questions | Answers |
| What bank account can I use to receive my funds? | You can use any bank account provided by a Canadian bank or credit union. |
| Can I use a personal bank account? | If you are a sole proprietor, yes. If you have an incorporated company, you are required to have a business bank account. |
| How long does it take for my processed funds to appear in my bank account? | Within 24 hours for most major Canadian financial institutions. Smaller provincial banks and credit unions can take up to 36 hours. USD fund settlements take between 24 to 48 hours. |
| How long does the application take? | Our average application approval time is 1 to 2 business days. |
| What documents do I need to apply? | A voided cheque and a copy of your business registration or business licence. |
| What will be displayed on my customer's credit card statements? | Your business' operating name. |
| Do you offer telephone support? | Yes, we offer all of our merchants 24/7 tech support. |
| Are there certain types of businesses that are prohibited? | Please review our prohibited merchant list. |
Give us a call today and we will help you get your business started with the right direction.