The best Jane App integrations for small businesses

Running a clinic is a balancing act. You’re trying to give your patients the best care while keeping your books in order and your schedule full. It’s a lot for any small business owner to handle.

That’s where Jane App comes in. It’s a powerhouse for practice management, but it becomes even stronger when you connect it with other tools. By using integrations, you can fill the gaps to provide better service to your patients and save staff headaches. While Jane App is incredible for scheduling and patient management, using it in conjunction with other platforms ensures you aren't sacrificing your profit margins or your patients' experience for the sake of simplicity.

What are Jane App integrations?

Jane App integrations are digital bridges that connect your practice management software to other specialized tools like payment processors, marketing platforms, and website builders. These connections allow different software systems to "talk" to each other and share data automatically, so you don't have to duplicate the same information into two different places.

Best Jane App integrations for small businesses

Here is a list of the best Jane App integrations for small businesses:

1. Helcim Payment Extension: Best Jane App integration for lower Jane payment processing fees.
2. Jane Websites: Best integration for building websites for Jane App
3. Claim.MD: Best integration for medical electronic claims
4. Documo: Best integration for sending and receiving patient records
5. MailChimp: Best Jane App integration for automating your patient communication

1. Helcim Payment Extension

The Helcim Payment Extension brings affordable and transparent processing directly into your Jane practice management workflow. It allows your front-desk team to accept patient payments (in-person and remotely), co-pays, and outstanding balances right inside the patient file, bridging the gap between your billing profile and your merchant account.

Why use the Helcim Payment Extension? Using the Helcim Payment Extension will offer you transparent payment processing fees and a streamlined billing experience without manual reconciliation. By using this browser extension, you get the best of both worlds: Jane’s world-class patient management and Helcim’s fair, transparent pricing.

1. Accept payments directly in the patient file: Your team doesn't need to juggle multiple screens to settle a bill. Whether it’s a co-pay or an outstanding balance, the extension allows you to handle the entire transaction within the patient’s existing chart.
2. Keep your billing in one place: One of the biggest headaches in a clinic is a "fragmented" billing system where your bank account doesn't match your software. This integration ensures that when a payment is taken with Helcim, your Jane App records update automatically, giving you a single, accurate source of truth.
3. Reduce your monthly overhead: Every dollar saved on processing fees is a dollar that can be reinvested into better patient care or clinic upgrades. Because Helcim offers lower, more transparent rates than native "one-size-fits-all" options, your clinic becomes more profitable with every transaction you process.

For many clinic owners, sticking with the "out of the box" payment processing is an expensive path. Native, flat-rate processors, like Jane Payments charge 2.5%-2.75% per transaction and that quickly eats into your margins.

When switching to Helcim with Interchange Plus pricing, businesses typically save to 25% on processing fees. This extension ensures you stop overpaying for every swipe or tap while keeping your records perfectly synced.

2. Jane Websites

Jane Websites is a website builder that connects your clinic’s online presence directly to your practice management dashboard. It allows you to create a professional, mobile-friendly site for your practice that automatically pulls in your real-time availability and staff bios.

Why use Jane Websites? You should use Jane Websites to create a friction-free booking experience for your patients and a lower maintenance burden for your staff. With 77% of patients using search engines before booking, having a site that syncs perfectly with your live schedule ensures you never miss a lead.

1. Automate your online booking: Your "Book Now" button is always live and accurate. It reflects exactly what is in your Jane calendar without you having to manually update hours or links.
2. Maintain a professional brand: First impressions are everything. These templates are designed for practitioners, ensuring your site looks polished and trustworthy to new patients.
3. Reduce your technical overhead: By keeping your website under the same roof as your practice management, you simplify your tech stack and stop worrying about separate hosting or security plugins.

3. Claim.MD

Claim.MD is an insurance clearinghouse that connects Jane App to insurance payers. It allows you to submit electronic claims, track their status, and receive payment updates directly within your Jane dashboard, acting as the ultimate bridge between your clinical notes and the insurance company's bank account.

Why use Claim.MD? You should use Claim.MD to speed up your insurance reimbursements and eliminate the manual work of logging into multiple payer portals. By centralizing your billing, you reduce the time it takes for a claim to be processed and ensure you aren't leaving money on the table due to lost or forgotten paperwork.

1. Submit claims with one click: Once your treatment notes are finished, you can send the claim to Claim.MD directly from Jane. There’s no need to download files or manually upload them to another site.
2. Receive digital payment updates (ERAs): Instead of waiting for paper checks and "Explanation of Benefits" in the mail, Claim.MD pulls electronic remittances directly into Jane. This allows you to post payments to patient accounts instantly.
3. Catch errors before they're rejected: Claim.MD performs a "health check" on your claims before they reach the insurance company. This allows you to fix typos or missing codes in real-time, which significantly reduces your claim rejection rate.

4. Documo

Documo is a secure, cloud-based faxing solution that integrates with Jane to help you send and receive patient records without a physical fax machine. It converts incoming faxes into digital files that you can easily attach to a patient’s chart.

Why use Documo? You should use Documo to eliminate the clutter of a paper-heavy office. Using a digital integration reduces the risk of sensitive documents sitting on a communal tray and saves your staff hours of administrative time.

1. Go paperless: Incoming faxes arrive as PDFs. You can file them directly into Jane charts with a few clicks, keeping your workspace clean and organized.
2. Improve security: Traditional fax machines are a security risk. Digital faxing ensures that patient data is encrypted and only accessible by authorized staff members.
3. Save administrative time: Manual scanning and filing can account for 10% of a front-desk's weekly workload. Documo automates this transition from "paper" to "digital" instantly.

5. TELUS eClaims

Linking TELUS eClaims to Jane App allows you to submit insurance claims on behalf of your patients with just a few clicks. It bridges the gap between your treatment notes and the insurance provider's portal.

Why use TELUS eClaims? You should use TELUS eClaims to offer a better patient experience by providing "direct billing" at the front desk. Patients are more likely to book with clinics that handle the insurance paperwork for them, as it saves them from paying the full cost upfront.

1. Submit claims instantly: You can send off a claim the moment a session ends. There’s no need to log into a separate website or mail in paper forms.
2. Reduce patient out-of-pocket costs: By billing the insurer directly, the patient only pays their remaining balance. This makes your services more accessible.
3. Track payments easily: Jane keeps a record of what the insurer owes you and what has been paid, so you don't have to guess which claims are still outstanding.

6. Mailchimp

Mailchimp is an email marketing platform that syncs with your Jane account to automate your patient communication. It ensures that your marketing list stays current by automatically adding patients who opt-in during booking.

Why use Mailchimp? You should use Mailchimp to build patient loyalty and encourage re-bookings without the manual work of exporting spreadsheets. By automating your outreach, you can keep your clinic top-of-mind and share important updates, which helps maintain a steady flow of appointments.

1. Sync patient lists automatically: When a patient checks the "opt-in" box in Jane, their details flow directly into Mailchimp. If they unsubscribe later, the integration updates Jane automatically so you stay compliant with anti-spam laws.
2. Target specific patient groups: You can use patient data to send smarter emails. For example, you can automatically send a "Happy Birthday" note or target a specific message to patients who haven't visited the clinic in the last six months.
3. Professionalize your outreach: Moving away from standard text emails to Mailchimp’s polished templates makes your clinic look more established. High-quality newsletters build trust and make your clinic the obvious choice when a patient needs to book their next session.

What are the costs of Jane App integrations?

The cost of Jane App integrations ranges from $0 to around $108 per month. While some tools have a monthly subscription, others like the Helcim Payment Extension, are free to use and actually end up putting money back into your pocket by lowering your overhead.

What are the pros and cons of using integrations for Jane App?

Using integrations is about finding the right balance between convenience and specialization. Adding more tools to your tech stack can introduce a bit of complexity so understanding the pros and cons can help you decide which integrations are essential and which might just be "extra noise" for your business.

Pros of Jane App integrations

• Significant cost savings: Moving away from native, flat-rate payment processors to a specialized integration like Helcim can save a clinic up to 25% on processing fees.
• Specialized functionality: Tools like Mailchimp offer advanced features—like automated marketing journeys, that a staff member alone would struggle to replicate.
• Improved patient experience: Integrations like TELUS eClaims allow for real-time direct billing, which makes your services more accessible and professional.

Cons of Jane App integrations

• Additional subscription costs: While many integrations (like Helcim) are free, others come with a monthly fee. If you aren't careful, "subscription creep" can start to eat into the time-savings they provide.
• Technical "hiccups": Every time two different software companies update their code, there is a small risk that the "bridge" between them might need a quick manual refresh to stay synced.

Integrate Helcim with Jane App for lower payment processing fees

The Helcim Payment Extension brings affordable and transparent processing directly into your Jane practice management workflow. Most clinic owners think they have to choose between paying high processing fees or dealing with the headache of manual reconciliation, but this integration proves you can have both. It plugs right into your existing browser, providing the savings of Interchange Plus pricing without any of the "manual" baggage. Learn more about how Helcim reduces practice management software payment processing fees.

By using this tool, you get the best of both worlds: Jane’s world-class patient management and Helcim’s fair, transparent pricing. Here is exactly how it helps you protect your clinic's bottom line:

• It breaks the "integrated" price lock
• It eliminates "double data entry"

It breaks the "integrated" price lock

Jane Payments operates on a flat-rate pricing model, typically charging +2.50% - 2.75% per transaction. The Helcim Payment Extension lives in your Chrome browser and "talks" to Jane from the outside, allowing you to bypass those expensive flat rates and opt for a more transparent pricing model. This lets you take advantage of Helcim’s Interchange Plus pricing, which can save clinics up to 25% on monthly processing costs. Learn more about interchange-plus pricing vs flat-rate pricing.

It eliminates "double data entry"

The biggest hidden cost of using a non-integrated processor is the extra administrative time. Manually reconciling payments at the end of the day often leads to accounting headaches or expensive human errors. The Helcim Payment Extension automatically "reads" the patient’s invoice and, once paid, pushes that data back into your billing software. You get the convenience of a fully synced system without the high fees.

Which integration should you start with?

To choose the right tool, you should look at where your clinic is currently losing the most time or money. Most successful practices start with a high-impact, low-cost tool like the Helcim Payment Extension to immediately lower their overhead.

• Audit your "time sinks": Notice where your team gets stuck, whether it's at the fax machine or during end-of-day reconciliation.
• Check your processing rates: If you’re paying a flat 2.75% you’re likely overpaying. Switching to Helcim can save you up to 25% on fees.
• Prioritize the patient: Choose the tool that makes their life easiest, like TELUS eClaims for direct billing or Jane Websites for easy booking.

Ready to stop paying the "convenience tax" on your credit card processing? You can sign up for Helcim for free and install the Helcim Payment Extension in minutes and start keeping more of your hard-earned revenue today.

FAQs

Can I use my own payment processor with Jane App?

Yes, you can use a third-party payment processor like Helcim with Jane App. While Jane offers its own processing called Jane Payments, it is not a "closed" system, meaning you have the freedom to choose a provider that offers better rates or more transparent pricing. Learn more about payment processors with credit card processing fees. Using an external processor used to mean manual data entry, but the Helcim Payment Extension changes that. It acts as a bridge, allowing you to keep Jane as your main dashboard while routing the actual transaction through Helcim’s more affordable Interchange Plus network.

Are there free integrations available for Jane App?

Most Jane App integrations require an additional monthly subscription fee to use. However, there are high-impact tools like the Helcim Payment Extension that are completely free to install, meaning you only pay for what you actually process payments.

What is the difference between Jane Payments and the Helcim Payment Extension?

The main difference is that Jane Payments is a built-in "flat-rate" processor, while the Helcim Payment Extension is a browser-based tool that lets you use Helcim’s "Interchange Plus" pricing within your Jane account. While Jane Payments offers the simplicity of an all-in-one system, the Helcim extension is designed for clinics that want to keep that same integrated workflow but at a more affordable rate.

Is the Helcim Payment Extension HIPPA compliant?

Yes, Helcim and the Helcim Payment Extension is fully HIPAA compliant. We provide the necessary security architecture and legal documentation to ensure your clinic stays on the right side of federal law. Download Helcim's HIPAA Management Assertion now to see how we ensure compliance.

Is it hard to set up the Helcim Payment Extension?

No, the setup is straightforward and usually takes less than five minutes. Since it is a browser extension, you don't need to be a "tech person" or write any code to get it running.

• Download: Add the extension to your Chrome or Edge browser.
• Connect: Log in with your Helcim account credentials.
• Sync: Open a patient file in Jane, and the extension will automatically recognize the payment fields.