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How to find the best POS system for your business

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Feyi Oladipo | August 1, 2024

“An important part of running a successful business is having a POS system to handle your payments. This blog highlights the top POS providers, their pros and cons, and the best fit for different business types, helping you make an informed decision.”
3 min read
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    A POS system may just be the most important piece of your business because it's what gets you paid, so finding the best one is critical. In this blog, we'll cover the key factors to consider when choosing a POS system, introduce you to different POS system providers, discuss the pros and cons of each, and highlight which business types are the best fit for each provider.

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    10 factors to consider when choosing the right POS system for your business

    Picking the right POS system is key to running your business smoothly and keeping customers happy. Here are the key factors to consider when choosing the right POS system.

    1. Ease of use:

    Look for a system that is intuitive and easy to learn, minimizing the time needed for training.

    2. Integration capabilities:

    Ensure the POS system can integrate with your existing software, such as accounting, inventory, and e-commerce platforms.

    3. Payment processing options:

    The system should support a variety of payment methods, including credit cards, mobile payments, and online transactions.

    4. Customer management:

    Choose a POS that offers tools for managing customer data and loyalty programs to enhance customer relationships.

    5. Inventory management:

    If inventory is a key part of your business, look for advanced features that can help you track and manage stock efficiently.

    6. Reporting and analytics:

    Detailed reporting and analytics tools are essential for making informed business decisions.

    7. Security features:

    Robust security measures are crucial to protect sensitive customer and transaction data.

    8. Customer support:

    Reliable and accessible customer support can help resolve issues quickly and keep your business running smoothly.

    9. Scalability:

    Make sure the POS system can grow with your business, accommodating more transactions and users as needed.

    10. Cost and pricing model:

    Evaluate the pricing structure, including transaction fees, subscription costs, and any additional charges. Providers like Helcim, use interchange-plus pricing, which often result in lower processing fees for their merchants.

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    The different POS system providers

    Square

    Square has a versatile point-of-sale system tailored for small businesses and mobile vendors. Square offers a blend of hardware and software solutions. Its flexibility allows for both in-store and on-the-go operations, making it a popular choice for businesses seeking a comprehensive POS experience.

    Pros Cons Business fit
    Intuitive and user-friendly
    interface.
    Can be expensive for
    high-volume merchants.
    Small retail business
    Flexible hardware options
    for on-the-go payments.
    Difficult to reach human
    customer support and slow
    response times.
    Food trucks and
    mobile vendors.
    Comprehensive reporting
    and analytics.
    Complaints about
    fund-holding policies.

    Swipe left to see full table.

    PayPal

    PayPal Zettle offers a user-friendly POS solution designed for small businesses. Its mobile app and card reader make it ideal for on-the-go merchants. The brand's recognition and integration with other PayPal services provide added convenience to merchants who use other PayPal solutions.

    Pros Cons Business fit
    Quick and easy setup,
    especially for existing PayPal users.
    Higher fees for manually
    entered transactions.
    Small online businesses that
    use PayPal.
    Integrates well with
    e-commerce platforms.
    Additional steps required to
    transfer funds to other
    bank accounts.
    Freelancers and
    consultants.
    Accepts various payment
    methods, including PayPal payments.
    Difficulty using the system
    when offline.
    Non-profits and charities.
    Immediate fund availability in
    PayPal account.
    Customer service can be
    challenging to reach.
    Mobile vendors.

    Clover

    Clover provides a highly customizable POS platform designed to accommodate a wide range of business sizes and industries. With a strong emphasis on feature-rich functionality, Clover offers businesses the ability to tailor the system to their specific needs. Its integration capabilities and scalability make it a suitable option for enterprises looking to grow.

    Pros Cons Business fit
    Customizable and easy to
    navigate.
    Higher upfront costs for
    hardware.
    Restaurants and cafes.
    Robust inventory tracking
    and management features.
    Monthly fees and hidden fees
    can be expensive for small
    businesses.
    Retail stores.
    Versatile hardware options.
    Some features require
    additional apps and subscriptions.
    Multi-location businesses.
    Built-in loyalty program
    features.
    Unfavorable contracts can
    lock merchants into Clover's
    ecosystem, limiting flexibility.

    Stripe

    Stripe Terminal is a developer-friendly POS system that integrates seamlessly with other Stripe services, offering a high degree of customization and reliable hardware options. Known primarily as an online payment processor, Stripe has expanded to include in-person payment solutions, making it ideal for businesses looking to unify online and in-person payments within a single platform. Its focus on developer-friendly tools and APIs makes it a preferred choice for tech-savvy merchants.

    Pros Cons Business fit
    Seamless integration with
    other Stripe services and APIs.
    Not a standalone POS
    system; needs integration.
    Online-first businesses with
    optional in-person sales.
    Highly customizable with
    developer tools.
    May require more technical
    expertise to set up and
    customize.
    Businesses with strong
    developer resources.
    No monthly software fees.
    Customer support can
    sometimes be less accessible
    for smaller businesses.
    Tech-based companies.
    Combines online and
    in-person payments in one
    platform.
    Lacks advanced POS
    features.
    Subscription-based and
    SaaS businesses.

    Helcim

    Helcim provides a POS system perfect for small to medium-sized businesses. With a transparent pricing structure and robust features, Helcim’s POS helps manage payments and customer interactions while enabling merchants save on their processing fees. Helcim’s POS system is built into the Smart Terminal for mobile or stationary setups and a comprehensive software platform, offering flexibility for various business needs.

    Pros Cons Business fit
    Transparent interchange plus
    pricing model, often resulting
    in lower processing fees.
    Not ideal for very large
    businesses with complex
    requirements.
    Free virtual terminal and
    mobile app.
    Highly customizable with
    developer tools.
    Limited advanced inventory
    management features.
    Professional services e.g.
    Accountants, healthcare
    providers and other service
    providers.
    Offers tools for both online
    and in-person payments and
    most payment methods.
    Limited loyalty program
    features.
    E-commerce businesses.

    How to get started with Helcim’s POS system

    Choosing Helcim can help you save on processing fees, boost customer satisfaction, and grow your business. Follow the steps below to get started with Helcim.

    1. Create a Helcim Merchant Account: Sign up quickly with no paperwork, contracts, or signatures needed.
    2. Download the Helcim POS App: Install the POS app via the App Store or Google Play Store on your laptop, tablet, or phone.
    3. Start Collecting Payments: Use the Helcim Card Reader or Smart Terminal for in-person payments or Helcim’s free online payment tools for online transactions.

    Switching from another processor? Helcim’s Contract Buyout Program simplifies the process

    Finding another payment solution can get tough, so we made the switching process to Helcim a lot easier for you.

    • Easy transition: Get step-by-step assistance in migrating your products, customer data, and credit card information to Helcim.
    • Cost coverage: Helcim will waive up to $500 in processing fees to help cover cancellation costs, including early termination fees or equipment leases.
    • Savings and service: Save around 25% on processing fees with our interchange-plus pricing, and enjoy top-notch human customer service dedicated to your business.

    Say goodbye to your current provider and enjoy better service, lower fees, and a range of free payment tools with Helcim's Contract Buyout Program.

    Helcim buyback program illustration

    Break up with bad rates.

    Feeling stuck with your provider? We'll waive $500 of your processing fees when you switch to Helcim.

    Start accepting payments today.

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