Zero security risk
The transfer happens directly between certified environments. You never have to see, touch, or handle sensitive cardholder data, keeping your business completely out of security scope.
Moving your customer payment data to Helcim is safe, compliant, and easier than you think. We handle the heavy lifting so you can switch without missing a billing cycle.
You shouldn't feel trapped with a credit card processor just because they store your vaulted customer cards. Major card networks have long established industry standards to ensure data portability.
Moving your secure token data from one provider to another is a standard, recognized practice. You have the right to choose the best partner for your business, and we are here to help you bring your customer relationships with you.
Tell us about your current setup and our team will walk you through exactly how your credit card data migration will work.
We make the migration process entirely frictionless while maintaining the highest level of data protection.
The transfer happens directly between certified environments. You never have to see, touch, or handle sensitive cardholder data, keeping your business completely out of security scope.
Data is securely moved from your current provider to Helcim's PCI DSS Level 1 compliant vault. The highest standard of payment data security, maintained at every step.
Because it's your data, you simply initiate the request with your old provider. Helcim's onboarding team takes it from there, walking you through every step of the process.
Switching shouldn't slow your business down. A standard credit card data migration typically takes about 10 business days. Our team handles everything behind the scenes.
Reach out to our onboarding team and let us know you'd like to migrate your vaulted cards. We'll guide you on next steps.
Submit a formal data export request to your current provider. We provide templates to make this easy.
Your card data moves directly between PCI-certified vaults. Your business never touches sensitive information.
We map, format, and upload your data so your recurring billing and customer vault are ready when you are.
Average migration timeline: ~10 business days
Beyond seamless data migration, here's what awaits you on the other side.
No hidden fees, no contracts, no surprises. Helcim's interchange-plus model passes the base cost directly to you with a single, transparent markup — so you always know exactly what you're paying and why.
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Your migrated card data lives in Helcim's secure, tokenized vault. Charge cards on file, set up recurring billing, and send invoices — without sensitive data ever touching your system.
Learn about the card vault
Our in-house onboarding specialists personally guide your migration from start to finish. No outsourced call centres, no chatbot runaround — just experienced people who know payments inside and out.
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Yes. Data portability is a widely supported industry standard across major card networks to ensure merchants have the flexibility to switch providers.
On average, a secure data transfer takes about 10 business days, depending on how quickly your current provider processes the export request.
None at all. The migration is a direct, secure PCI-to-PCI transfer between servers. Your business never handles raw credit card numbers.
Since it is your proprietary data, you will need to submit a formal request to your current provider. We can provide you with easy-to-use request templates to help jumpstart the conversation.
Our team coordinates closely with you on the timing of the import to ensure a seamless transition with minimal to no disruption to your subscription schedules.
No. Helcim does not charge any hidden integration or import fees to bring your secure card tokens into our vault.
Our team is ready to walk you through the migration process. No pressure, no contracts — just a better way to process payments.