Give citizens a modern, hassle-free way to pay.

Transparency, low rates, smart tools and amazing service! Many government agencies have been locked into expensive payment processing contracts with hidden fees and poor service. We've built our reputation on being the opposite. We care about building long-term relationships with our merchants — which means offering your agency the transparent, accountable payment service that public institutions deserve.

Have more questions? Email or give us a call. Our in-house team of Helcim Merchant Experience Specialists are here to share their knowledge, answer your questions and point you in the right direction. No commissions, no pressure.

No! You can close your account anytime without any penalty and there are no hidden fees. Your agency never has to worry about setup fees, termination fees, quarterly fees, PCI & non-compliance fees, customer service fees, or bank deposit fees.

No! We believe in helping public agencies be good stewards of taxpayer dollars, so there are no monthly fees. Your Helcim account allows you to process both in-person and online payments for permits, fees, fines, and services with great low processing rates. You also get full access to all of our merchant tools and benefit from our amazing customer service team.

For Visa, Mastercard, Amex and other card-brands, we offer Interchange Plus pricing to give you complete transparency and greater savings. By passing the base cost directly to you and only charging for a single markup, Interchange Plus pricing gives you significant savings. By knowing our cost as well as our markup, we promote a fully transparent partnership which means no surprises on your monthly statement!

To calculate your rates for in-person and online transactions, you can visit our pricing page.

Yes! And there is no need to call and renegotiate rates. Our Interchange Plus margin automatically decreases the more you process — ideal for government agencies handling large volumes of citizen payments.

You can view our complete volume discounts on our pricing page.

Helcim deposits funds to your bank account the next business morning for both credit and debit card payments in Canada and the US. Transactions processed over the weekend or on bank holidays are initialized for deposit on the following business day. Your daily transactions are batched together and deposited to your bank account, net of processing fees.

You can sign up directly on our website using your computer or mobile phone. There is no need for complicated paperwork nor signatures. The signup form takes as little as 5-minutes, asking you to enter basic information about your agency, address and contact information.

Once you create your Helcim account, you can begin accepting citizen payments right away! Get started here.

No! You can use your existing bank account, provided by your financial institution or credit union. Government entities are required to use an official government or business bank account.