Peace of mind for your payments.

Empowering your practice with a powerful and transparent payment solution.

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Leave the trauma of high fees behind: save 20% with Helcim.

Use Helcim’s all-in-one and easy to use payment solution for your clinical transactions and let us worry about your financials. Keep on healing with no fear of traumatic fees or monthly contracts.

Learn more about our low processing fees
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* Calculated from first-party data on the mental health industry compared to the average market flat rate.

Easy on your mind. Easy on your wallet.

Smart Terminal

Standalone terminal equipped with a user-friendly touchscreen interface allowing for more seamless in-person transactions.

429

349

Or 5 monthly payments of $82 CAD

Or 5 monthly payments of $68 US

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Payment hardware Smart Terminal

Invoicing

Whether you get paid by the hour, flat fees, or both, with just a few clicks, instantly customize & send invoices that fit your practice.

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Payment hardware Invoicing

Keyed Payments

Taking payments over the phone from patients? Effortlessly accept credit card or ACH payments when you have your patient's billing info readily available. No equipment needed!

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Payment hardware Virtual terminal

There's a reason we're so highly rated.

  • "I love working with Helcim, they have been top notch since we signed up with them. The set up was easy, there support team is always helpful, there products are user friendly, I would recommend them with 5 stars”

    Pamela Kresta

  • "Lindy of their Client Support team was calm, helpful, solved my problem quickly, and in a way that made using their system even easier."

    Ken Lapp Global Life Skills Inc

Everything your practice needs and loves.

  • Practice love affordable pricing

    Affordable pricing

    Our payment solutions work as hard for your business as you do for your clients. save 20% on average with Helcim.

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  • Helcim Invoicing

    Invoicing

    Streamline your billing and payment operations with our free invoicing software.

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  • Helcim Recurring subscriptions

    Recurring subscriptions

    Automatically collect due credit card and ACH payments from your clients with Helcim’s Subscription Manager.

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  • Helcim Smart Terminal

    Helcim Smart Terminal

    Accept payments, manage inventory, and uncover sales insights all from one credit card terminal.

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  • Helcim Virtual Terminal

    Virtual Terminal

    Securely accept credit card and ACH payments online on your computer or mobile devices.

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  • Helcim PCI Compliance

    PCI Compliance

    PCI Data Security Standards with no added fees for data encryption, tokenization & key management. All with zero PCI fees.

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  • No strings attached

    No strings attached

    Best part? There are no contracts, monthly or hidden fees.

    Get started today

Superior support for your mental health practice.

We get the challenges in mental health practices and the need for reliable support. Our team is here for you from the get-go, making sure you've always got a real person in your corner, dedicated to the success of your mental health practice.

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Helcim's team member
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FAQ.

  • Why should I choose Helcim?

    Transparency, low rates, smart tools and amazing service! Many merchants have been dragged through the mud by their prior processor with hidden fees, contracts, and terrible service. We've built our reputation on being the opposite. We care about building long-term relationships with our merchants - which means offering you the payment service you've been looking for.

    Have more questions? Email or give us a call. Our in-house team of Helcim Merchant Experience Specialists are here to share their knowledge, answer your questions and point you in the right direction. No commissions, no pressure.

  • Are there any contracts or hidden fees?

    No! You can close your account anytime without any penalty and there are no hidden fees. You never again have to worry about setup fees, termination fees, quarterly fees, PCI & non-compliance fees, customer service fees, or bank deposit fees.

  • Who is Helcim for?

    If your business is looking for a better way to accept credit and debit cards online or in-person, then Helcim is the payments company for you. Helcim offers a wide range of payment tools and software solutions to make it faster and easier for you to get paid.

  • How long do funds take to be deposited?

    Deposits will appear in your bank account within 2 business days, depending on the time of day that your transactions are settled. Transactions processed over the weekend or bank holidays are initialized for deposit on the following business day. Your daily transactions are batched together and deposited to your bank account, net of processing fees.

  • Is there a monthly fee?

    No! We want to help small businesses grow and thrive, so there are no monthly fees. Your Helcim account allows you to process both in-person and online payments with great low processing rates. You also get full access to all of our merchant tools and benefit from our amazing customer service team.

  • How long should I wait to get my payment hardware?

    When you order a Helcim card reader or a Helcim Smart terminal, we work hard to ensure it reaches you as quickly as possible. Typically, shipping may take 2 - 3 business days. However, please know that shipping may take up to 5 business days for some businesses for US locations and up to 7 business days for some Canadian locations.

  • What type of funding options does Helcim offer?

    Helcim uses gross deposits, meaning your total sales are deposited directly into your bank account, with processing fees deducted as a separate line item on the same day. This ensures accurate daily revenue and cash flow data so you always know exactly how much you've earned and what's available.

  • How much are the processing rates?

    For Visa, Mastercard, Amex and other card-brands, we offer Interchange Plus pricing to give you complete transparency and greater savings. By passing the base cost directly to you and only charging for a single markup, Interchange Plus pricing gives you significant savings. By knowing our cost as well as our markup, we promote a fully transparent partnership which means no surprises on your monthly statement!

    To calculate your rates for in-person and online transactions, you can visit our pricing page.

  • Do I need to change banks?

    No! You can use your existing bank account, provided by your financial institution or credit union. Sole proprietors can use a personal bank account. Incorporated business and partnerships are required to use a business bank account

    Law firms and other businesses that require separate trust and operating bank accounts are able to customize the flow of deposits and fees to meet their needs.

  • Do you offer volume discounts?

    Yes! And there is no need to call and renegotiate rates. Our Interchange Plus margin automatically decreases the more you process, helping you save even more.

    You can view our complete volume discounts on our pricing page.

  • How does signing up work?

    You can sign up directly on our website using your computer or mobile phone. There is no need for complicated paperwork nor signatures. The signup form takes as little as 5-minutes, asking you to enter basic information about your business, address and contact information.

    Once you create your Helcim account, you can begin using it right away! Get started here.

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Start accepting payments today.

Create your free account instantly with no paperwork or commitments.

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We're always
here to help.

New to accepting card payments? We take the time to help you understand how it all works so you can make the best decisions for your business.

  • Speak to a real person, fast
  • Experts you can trust
  • No commission = no pressure
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