About Extension
Cliniko is practice management software for healthcare providers, offering scheduling, treatment notes, and billing tools. Helcim enables secure and efficient patient payment collection.
The Helcim Payment Extension is an independent productivity tool designed to help you work more efficiently across your favorite platforms. Please note that this extension is not a direct API integration and is not officially sponsored, authorized, or endorsed by Cliniko or the third-party software providers it supports. Instead, it acts as a smart bridge in your browser, automating the manual entry of your Helcim payment data into other apps to save you time. We are proud to offer this innovative solution to give you more flexibility and choice in how you manage your business data!
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In-person Payments
Online Payments
In-person Payments
Online Payments
We are all about transparency.
Assured HIPAA Compliance.
Process payments confidently knowing your clinic's PHI is protected.
Download Helcim's HIPAA Management Assertion now to see how we ensure compliance.
Features
Accept payments for appointments and invoices
Collect co-pays and outstanding balances efficiently.
Reduce administrative workload
Streamline billing and reconciliation processes.
Secure healthcare payments
Protect card data with PCI-compliant tokenization and HIPAA compliant tools.
Lower processing costs
Reduce your cost per transaction by using Helcim’s transparent interchange-plus pricing instead of Cliniko's built-in payment processor. You also have the ability to pass on your processing fees for card-present transactions effectively removing the processing fees for the payments.
How it works with Helcim
The Helcim Payment Extension enables payments to be processed through Helcim while Cliniko continues to manage appointments, treatment notes, and billing workflows. Transactions are reported and deposited in Helcim, while patient records remain in Cliniko. Refunds or adjustments made outside Cliniko may require manual updates. Invoice currency must match your Helcim account currency. This allows providers to collect payments efficiently while maintaining a consistent care workflow.
Requirements
Setup
Sign up with Helcim
Create a free Helcim account. If you already have one, you can skip this step.
Install the Helcim Payment Extension
Install the Helcim Payment Extension to your browser from the Chrome Store.
Connect your active Helcim account
Follow the guide that appears after downloading the extension. It will prompt you to log in to your Helcim account to sync the extension, and then select a currency.
Connect your Helcim hardware
If you have a Card Reader or Smart Terminal, you can pair it by copy-pasting your 4-digit device code onto your Payment Extensions tab.
Frequently asked questions
Can Helcim Payment Extension reduce Cliniko's payment processing fees?
Yes — Helcim’s interchange-plus pricing is often much cheaper than flat-rate fees.
Can Helcim integrate with Cliniko's invoicing?
Yes — you can integrate Helcim with Cliniko using the Payment Extension.
What are the advantages of using Helcim on Cliniko?
You get lower fees, ability to process card-present transactions, faster workflows, and reduced manual reconciliation across your invoices.
Is the Helcim Payment Extension an alternative to Cliniko's payment processor?
Yes — Helcim Payment Extension provides affordable payment processing which can be an alternative to Cliniko's built-in payment system.
Is this a formal integration with Cliniko?
No - Helcim's Payment Extension is a no-code browser extension that enables you to use your Helcim merchant account with the software you love directly from your browser. Unlike formal integrations, there is no setup or technical expertise required.