TherapyNotes
TherapyNotes helps mental health professionals manage notes, scheduling, and billing. Helcim provides payment processing that works alongside TherapyNotes.
About Extension
TherapyNotes helps mental health professionals manage notes, scheduling, and billing. Helcim provides payment processing that works alongside TherapyNotes.
The Helcim Payment Extension is an independent productivity tool designed to help you work more efficiently across your favorite platforms. Please note that this extension is not a direct API integration and is not officially sponsored, authorized, or endorsed by TherapyNotes or the third-party software providers it supports. Instead, it acts as a smart bridge in your browser, automating the manual entry of your Helcim payment data into other apps to save you time. We are proud to offer this innovative solution to give you more flexibility and choice in how you manage your business data!
Rate comparison
In-Person Payments
1.79% + 8¢ Average
Online Payments
2.31% + 25¢ Average
TherapyNotes's processing fees
In-Person Payments
3.1% + 30¢
Online Payments
3.1% + 30¢
Watch demo
Install Extension
Assured HIPAA Compliance.
Process payments confidently knowing your clinic's PHI is protected. Download Helcim's HIPAA Management Assertion now to see how we ensure compliance.
Features
Process patient payments—appointments, private invoices, co-pays, and outstanding balances—directly inside TherapyNotes without exporting billing data or leaving the EMR.
Reduce double entry and manual updates—payments flow through Helcim while your administrative staff stays in TherapyNotes.
Helcim safeguards patient payment data with PCI compliance, tokenization, and a rigorous HIPAA compliance program backed by annual audits—ensuring secure, fast, and reliable checkout.
Keep more of your revenue with Helcim's transparent interchange-plus pricing.
Already have your customer’s card data with another provider? Helcim offers free card data migration, allowing you to securely transfer your existing customer card information so you can use it with the Payment Extension.
Need to process payments without creating an invoice? POS mode lets you accept custom payment amounts, combined totals, and payments that don’t originate from your third-party software, directly within the Extension.
How it works with Helcim
The Helcim Payment Extension enables payments to be processed through Helcim while TherapyNotes continues to manage appointments, documentation, and billing workflows. Transactions are reported and deposited in Helcim, while clinical data remains in TherapyNotes. Refunds or payment changes made outside TherapyNotes may require manual updates. Invoice currency must match your Helcim account currency. This allows practices to replace TherapyNotes’ default processor with Helcim’s lower-cost solution.
Requirements
Setup
Create a free Helcim account. If you already have one, you can skip this step.
Install the Helcim Payment Extension to your browser from the Chrome Store.
Follow the guide that appears after downloading the extension. It will prompt you to log in to your Helcim account to sync the extension, and then select a currency.
If you have a Card Reader Gen or Smart Terminal, you can pair it by copy-pasting your 4-digit device code onto your Payment Extensions tab in TherapyNotes.
FAQs
Yes — Helcim’s interchange-plus pricing is often lower and more transparent than default medical payment processors, helping reduce your clinic’s transaction costs.
Yes — Helcim can be used to process payments inside TherapyNotes allowing you to collect payments for appointments, private invoices, and outstanding balances.
You gain lower fees, secure PCI-compliant payment handling, unified payment reporting, and the convenience of processing payments directly inside your existing EMR workflow instead of juggling separate systems.
Yes — Helcim Payment Extension provides affordable payment processing which can be an alternative to TherapyNotes's built-in payment system.